Senior Process Improvement Specialist

1 month ago


Dalian, Liaoning, China adidas Full time
About adidas

adidas is a world-leading sports brand that drives innovation and style. Our team is passionate about creating high-quality products and services that exceed customer expectations.

Job Description

We are seeking an experienced Senior Process Improvement Specialist to join our team in Dalian, China. As a key member of our Global Business Services (GBS) team, you will be responsible for identifying and implementing process improvements to drive efficiency and productivity.

Your primary focus will be on supporting the GBS Center by ensuring the execution quality of key responsibilities according to GBS policies, procedures, and guidelines. You will work closely with cross-functional teams to design and implement automation solutions using tools such as UiPath, Power Platform, and others.

In addition to process improvement, you will also support the creation of performance dashboards, analyze data to identify trends and opportunities for growth, and provide insights to stakeholders to inform business decisions.

Key Responsibilities
  1. Support Process Improvement via Automation: Design and implement automation solutions to improve efficiency and reduce manual errors.
  2. Identify Efficiency Opportunities: Proactively identify areas for improvement and lead the design and implementation of process changes.
  3. Collaborate with Teams: Work closely with cross-functional teams, including CI, GBS Automation, and process owners to ensure smooth implementation of process changes.
  4. Develop Performance Dashboards: Support the creation of monthly operation review dashboards and root cause analysis to identify trends and opportunities for growth.
Required Skills and Qualifications
  • Bachelor's degree or equivalent professional experience.
  • Minimum 5 years of relevant work experience in a similar function for BPO or SSC companies.
  • Excellent finance analysis skills to generate savings and pipeline opportunities with category insights.
  • Good knowledge of AI tools, RPA tools, and Microsoft Office applications, including Advanced Excel, Power Query, Power Automate, and Office script.
Salary

The estimated salary for this role is $80,000 - $110,000 per year, depending on qualifications and experience.

Location

This role is based in Dalian, China, but may require travel to other locations as needed.



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