SAP Product Support Intern

4 weeks ago


Dalian, Liaoning, China SAP Full time
About the SAP Internship Experience Program

SAP's global internship program provides university students with the opportunity to find purpose in their careers. Our program is designed to give you hands-on experience in a real-world setting, working on projects that drive business results and make a meaningful impact.

What You'll Do
  • Monitor global queues and maintain chat monitors to ensure seamless customer support.
  • Communicate with global customers to validate priority and resolve issues efficiently.
  • Collaborate with colleagues to check incidents and provide solutions for clients.
  • Assist team members in daily activities to ensure a smooth workflow.
What We're Looking For

We're seeking a motivated and detail-oriented individual who is passionate about customer support. You should have excellent communication skills in both verbal and written English, and be able to work independently with minimal supervision.

  • University students who will graduate in 2025 or later.
  • Excellent communication skills in both verbal and written English.
  • No prior experience required, but a willingness to learn and grow is essential.
  • Ability to work 5 days a week for 6 months.
Meet Your Team

SAP Product Support is a dynamic team that ensures customer incidents and tickets are resolved efficiently. As a member of our team, you'll work closely with global colleagues and communicate with customers from diverse backgrounds. You'll have the opportunity to develop your skills, learn from experienced colleagues, and make a meaningful impact on our customers' experiences.

SAP is committed to creating a workplace that values diversity, inclusion, and flexibility. We believe that everyone deserves an equal opportunity to succeed, regardless of their background or abilities. If you're passionate about customer support and want to make a difference, we encourage you to apply for this exciting opportunity.



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