Premier Relationship Officer RM0

3 weeks ago


Beijing, Beijing, China HSBC Full time
Role Overview

We are seeking an experienced professional to join our Wealth and Personal Banking team as a Premier Relationship Officer RM0.

Key Responsibilities
  • Handle all HSBC Premier accounts and zero-balance accounts, ensuring seamless customer experience.
  • Chase deposits from Home Mortgage Loan customers with below-threshold balances, optimizing interest rates.
  • Provide exceptional customer service, answering incoming calls and managing voice mail messages.
  • Ensure smooth gift redemption mechanics and identify sales opportunities to cross-sell bank products and services.
Requirements
  • Bachelor's degree or above, recognized by the state.
  • 1-2 years' experience in sales or customer service, with a strong understanding of Retail Banking and Wealth Management products.
  • Excellent communication and selling skills, with good English language proficiency.
  • Well-organized and possessing a nice personality.
About Us

HSBC is a global leader in Wealth and Personal Banking, serving millions of customers worldwide. Our team is dedicated to providing exceptional service and products that meet our customers' needs.



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