Business Operations Manager

3 days ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Business Operations Program Manager

Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.

As a Business Operations Program Manager, you will be a key member of the Buy with Prime (BwP) Team, providing critical support to BwP business planning in identifying opportunities for business strategy, operation improvement, data & insights generation, as well as optimizing existing work processes and developing tools & mechanisms to improve efficiency.

Key Responsibilities:
  • Work closely with cross-team to manage key strategic operation workstreams, i.e. business analysis and planning/data analysis/reporting/goal setting/performance reviews/program operational works
  • Interact with multiple stakeholders / business teams to translate ambiguous requirements to execution, coordinate among stakeholders to deploy global policy in local markets
  • Leverage data tools such as Excel, SQL, to generate in-depth data analysis and drive the productivity initiatives
  • Structure workflow across the team to effectively prioritize operational support activities
  • Develop SOPs, workflows, metrics, reports or other tools to assist business teams to maximize productivity
Requirements:
  • 5+ years of Microsoft Excel experience
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • Experience with sales CRM tools such as Salesforce or similar software
Preferred Qualifications:
  • 5+ years of finance, business management and sales operations experience
  • Experience working within a high-growth, technology company


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