Business Operations Manager

2 months ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time
About the Role

Amazon (Shanghai) International Trading Company Limited is seeking a highly skilled Business Operations Manager to join our team. As a Business Operations Manager, you will be responsible for leading a team of business operation specialists and providing data-driven solutions to help business teams improve their efficiency.

Key Responsibilities
  • Lead a team of business operation specialists to drive growth and operations of the business and sales team.
  • Develop and implement annual plans, goal setting, leads management, sales operations, and tool development/optimization.
  • Provide data-driven solutions to help business teams improve their efficiency.
  • Perform deep dives to derive analytical insights and share data-driven insights with stakeholders.
  • Work in a cross-functional, cross-cultural, and fast-paced environment.
Requirements
  • 7+ years of Microsoft Excel experience.
  • Bachelor's degree or equivalent.
  • Experience in goal setting, developing sales processes, delivering business analysis, setting right metrics, and performing tracking.
  • Outstanding verbal and written communication and collaboration skills in Chinese and English.
  • Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence, and ability to multi-task.
  • Demonstrated track record to work in a cross-functional and international environment, to lead by influence and earn trust at all levels.
  • History of teamwork and willingness to roll up one's sleeves to get the job done.
  • Excellent analytical skills and problem-solving skills.
Preferred Qualifications
  • Experience using Salesforce (or other CRM tool) or BI tools.
  • Experience presenting to senior leadership.
  • Experience with SQL.


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