Business Operations Manager
2 months ago
Amazon (Shanghai) International Trading Company Limited is seeking a highly skilled Business Operations Manager to join our team. As a Business Operations Manager, you will be responsible for leading a team of business operation specialists and providing data-driven solutions to help business teams improve their efficiency.
Key Responsibilities- Lead a team of business operation specialists to drive growth and operations of the business and sales team.
- Develop and implement annual plans, goal setting, leads management, sales operations, and tool development/optimization.
- Provide data-driven solutions to help business teams improve their efficiency.
- Perform deep dives to derive analytical insights and share data-driven insights with stakeholders.
- Work in a cross-functional, cross-cultural, and fast-paced environment.
- 7+ years of Microsoft Excel experience.
- Bachelor's degree or equivalent.
- Experience in goal setting, developing sales processes, delivering business analysis, setting right metrics, and performing tracking.
- Outstanding verbal and written communication and collaboration skills in Chinese and English.
- Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence, and ability to multi-task.
- Demonstrated track record to work in a cross-functional and international environment, to lead by influence and earn trust at all levels.
- History of teamwork and willingness to roll up one's sleeves to get the job done.
- Excellent analytical skills and problem-solving skills.
- Experience using Salesforce (or other CRM tool) or BI tools.
- Experience presenting to senior leadership.
- Experience with SQL.
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