Digital Sales Operations Project Manager

3 days ago


Shanghai, Shanghai, China Goodyear Full time

About the Role:

We are seeking a highly skilled Digital Sales Operations Project Manager to join our team at Goodyear. As a key member of our sales operations team, you will be responsible for driving sales growth and improving customer experience through data-driven insights and process optimization.

Key Responsibilities:

  • Develop and implement sales operation optimization projects to drive on-time delivery and desired results.
  • Provide data analysis and insights to inform product launch strategies, promotional methods, and web page display.
  • Act as a tier 1 support for internal customers, ensuring smooth utilization of designated platforms and troubleshooting where necessary.
  • Collaborate with line managers to provide data-driven input on operation excellence metrics and implement desired changes in current processes and operations.
  • Contribute to daily platform operation, including data updates, process controls, and results feedback.

Requirements:

  • Bachelor's degree and 3-5 years of experience in digital platform operation and project management.
  • Excellent logical thinking and effective cross-functional communication skills.
  • Proven ability to work independently and as part of a team.
  • Experience in directly operating customer purchasing platforms or sales force management applications is preferred.
  • Experience in the automobile aftermarket industry is a plus.
  • Fluent English language skills are required.
  • Proficiency in PPT and Tableau is an asset.

About Goodyear:

Goodyear is a leading tire company with a global presence. We are committed to innovation, quality, and customer satisfaction. Our team is passionate about delivering exceptional results and making a positive impact on our customers and communities.


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