Customer Experience Specialist

Job Title: Customer Experience SpecialistCity, Country: Minhang, Shanghai, ChinaOn SiteCL: S12The elevator pitch of the roleAs a Customer Experience Specialist, you will play a key role in creating a unique experience for our customers. Your entrepreneurship with strong client intimacy will help us to delight consumers with our iconic products leveraging...

Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Converge (Shanghai) International Trading Co. Ltd. As a key member of our business support team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries in...

Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Converge (Shanghai) International Trading Co. Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through timely and professional responses to customer inquiries, efficient order loading, and...

DescriptionCustomer Experience Transformation SpecialistHuntsman's Advanced Materials division seeks a Customer Experience Transformation Specialist to identify, develop, and implement business change initiatives that support the global customer experience strategy. This role will focus on driving improvement opportunities in customer engagement from order...

Company OverviewWe are a leading science-based company that brings bold scientific innovation and passionate creation with our customers. With a rich history and promising future, we are committed to sustainability and prioritizing the well-being of every employee.About the RoleThis is an exciting opportunity for a Customer Experience Specialist to join our...

Job SummaryHuntsman's Advanced Materials division is seeking a Customer Experience Improvement Specialist to identify, develop, and implement business change initiatives that support the global customer experience strategy.This role will focus on initiating and socializing improvement opportunities in the way Huntsman Advanced Materials engages with...

Air Logistics Customer Care SpecialistSupporting Customers through Proactive Engagement and ResolutionYou will join our Customer Care Team to leverage your expertise and skills in delivering exceptional customer experiences.Your RoleTo support customers by providing helpful information, answering queries, and resolving complaints. Utilizing your strong...

About the RoleWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer experience team, you will play a vital role in creating a unique experience for our customers.Your Key ResponsibilitiesAct as the main customer contact, responsible for managing day-to-day enquiries and all order-related...

Role OverviewAs a Customer Experience Representative at DSM, you will play a pivotal role in crafting a unique experience for our customers. Your entrepreneurial spirit and strong client intimacy will enable us to delight consumers with our iconic products, leveraging market differentiation capabilities.About the RoleKey responsibilities include:Acting as...

Job Title: Digital Experience SpecialistWe are seeking a highly skilled Digital Experience Specialist to join our team in Shanghai, China. As a key member of our Omni Sales Team, you will be responsible for optimizing the digital experience across our e-commerce channels, ensuring a seamless and engaging shopping experience for our customers.Key...

POSITION SUMMARYThe Customer Retention Specialist is responsible for delivering exceptional member experiences and fostering loyalty among our most valued Elite members. Key responsibilities include ensuring seamless pre-arrival and arrival experiences, providing personalized support throughout their stay, and gathering post-stay feedback to inform future...

About the RoleWe are seeking a highly skilled Digital Experience Specialist to join our Omni Sales Team in Shanghai, China. As a key member of our E-commerce team, you will be responsible for optimizing the customer experience across our digital channels, ensuring that our brand DNA is consistently delivered through all touchpoints.Key...

Job Title: Lead Specialist, Customer AccountJob Summary:We are seeking a highly skilled Lead Specialist, Customer Account to join our team at Analog Devices. The successful candidate will be responsible for managing customer relationships, driving sales growth, and ensuring seamless supply chain operations.Key Responsibilities:Reconcile forecasts, backlog,...

About the Role:This is a customer-focused position that requires strong communication and problem-solving skills.Key Responsibilities:Customer Interaction: Respond to customer inquiries via various channels in a timely and professional manner, ensuring customer satisfaction.Sales and Support: Handle day-to-day sales activities, sales support, and customer...

Customer Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Advocate. In this role, you will be responsible for resolving customer support issues with patience and adhering to company policies.Key Responsibilities:Provide real-time customer support through email in Zendesk systemTroubleshoot...

About &Other Stories&Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewelry, lingerie, beauty products, stationery, and ready-to-wear to create their personal style or story.Our creative ateliers in Paris and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable...

Key Responsibilities:• Ensure an efficient order-to-cash process• Keep customer requirements updated in our system• Build relationships with DSM-Firmenich customers and internal stakeholders• Provide regular reports and information to stakeholders• Monitor performance on agreed KPIs and develop improvement plans when necessary• Manage daily...

Your roleAs a Strategic User Experience Specialist at OMP, you will be part of our Customer Solutions organization, working closely with the Delivery team to deliver solutions and assist customers throughout the implementation process.Key responsibilities include:Developing and implementing user engagement initiatives, training programs, and documentation to...

About the RoleWe are seeking a highly skilled Customer Experience Representative to join our team at DSM. As a key member of our customer experience team, you will play a vital role in creating a unique experience for our customers.Your Key ResponsibilitiesAct as the primary customer contact, responsible for managing day-to-day inquiries and all...

About the RoleDesign and implement customer-centric solutions for IoT services, ensuring prompt issue resolution and continuous improvement of customer experience.Develop and communicate technical solutions that support business goals, working closely with engineering teams.Establish repeatable methodology for troubleshooting and triage procedures to...