Training and Development Manager
1 month ago
Main Responsibilities
- Monitor and enhance call quality through targeted coaching and training sessions
- Develop and implement new service and solution team processes, competences, and incentives
- Establish and manage a dedicated operation team for call training, performance management, and process optimization
- Design and deliver high-impact call training programs to drive excellence and consumer dialogue
- Evolve and refine the Triple E and Call Flow Model to foster a "Selling while Caring" mentality
- Collaborate with trade partners to optimize cooperation and drive business impact
- Develop and roll out tailored training programs for staff based on business needs
- Independently coordinate training workshops and ensure efficient execution
- Coach key talents and support the team in achieving training targets
- Closely work with the field team to ensure service standards, selling behavior, and professional knowledge
- Collect and analyze training feedback to measure program effectiveness
- Oversee all operational and logistical aspects of training, including material preparation and coordination
Job Qualifications
- Bachelor's degree or higher
- At least 5 years of experience in training and development, preferably in a related industry
Competencies
- Excellent presentation and interpersonal skills
- Service-minded, accountable, passionate, and self-motivated
- Detailed and customer-oriented
Coloplast is a leading medical device company dedicated to improving the lives of people with intimate healthcare needs. With a strong focus on innovation and growth, we are committed to creating a diverse and inclusive work environment where employees can thrive. We encourage all qualified candidates to apply, regardless of their background or characteristics.
-
Senior Training and Development Manager
4 days ago
Beijing, Beijing, China Coloplast Full timeColoplast OverviewAt Coloplast, we strive to make life easier for people with intimate healthcare needs. As a leading medical device company, we employ about 16,000 people worldwide and offer products in over 143 countries.About the RoleWe are seeking an experienced Senior Training and Development Manager to join our team. This role will be responsible for...
-
Training Infrastructure Developer
3 weeks ago
Beijing, Beijing, China Straumann Group Full timeJob DescriptionTo develop and implement comprehensive training and education infrastructure within the region, supporting product and sales training delivery. Ensure that local training and education needs are met, focusing on quality and effectiveness of courses, resource planning, and know-how.Key ResponsibilitiesDevelop and implement internal training and...
-
Training Development Specialist
3 weeks ago
Beijing, Beijing, China Coloplast Full timeJob ResponsibilitiesLead call quality monitoring and execute training through co-listening and coaching sessions to ensure high-quality consumer dialogue.Establish and develop new Service & Solution team processes, competences, incentives, and KPIs to optimize performance.Develop and implement call training programs to enhance trade excellence capabilities...
-
Retail Training Manager
4 weeks ago
Beijing, Beijing, China Adidas Full timeJob Summary:We are seeking a highly skilled Retail Training Manager to join our team at Adidas. As a key member of our retail organization, you will be responsible for providing training support to our retail and franchise staff to drive business and consumer experience.Key Responsibilities:BusinessDevelop and implement training programs to improve retail...
-
Training Manager for Retail Excellence
3 weeks ago
Beijing, Beijing, China Adidas Full timeJob Overview:We are seeking a skilled Training Manager for Retail Excellence to join our team at Adidas. This role is responsible for providing training support to our retail and franchise teams to drive retail business and consumer experience.Main Responsibilities:BusinessDevelop and deliver training programs to improve retail KPIs and drive business...
-
Training Operations Manager, Greater China
1 month ago
Beijing, Beijing, China BSI Full timeAt BSI, we're seeking a skilled Training Operation Manager to join our team in Greater China. As a key member of our training operations team, you'll be responsible for delivering high-quality training services that meet our customers' needs.Key Responsibilities:Develop and implement training delivery strategies to achieve team targets.Monitor and optimize...
-
Retail Training Manager
4 days ago
Beijing, Beijing, China adidas Full timeAbout this RoleWe are seeking a highly skilled Retail Training Manager to join our team at adidas. As a key member of our training department, you will be responsible for developing and implementing comprehensive training plans and programs to meet the learning needs of our retail staff.Key ResponsibilitiesProvide training support to our retail teams to...
-
Technical Training Specialist
3 weeks ago
Beijing, Beijing, China Mercedes-Benz Full timeJob SummaryWe are seeking a highly skilled Technical Trainer to join our team at Mercedes-Benz Sales Service Co., Ltd. in Beijing. As a Technical Trainer, you will be responsible for developing and delivering high-level technical training concepts to meet the training needs of the market.Main ResponsibilitiesConduct research and analysis to identify training...
-
Technical Training Specialist
1 month ago
Beijing, Beijing, China Mercedes-Benz Full timeJob Title: Technical TrainerMercedes-Benz is seeking a highly skilled Technical Trainer to join our team in Beijing. As a Technical Trainer, you will be responsible for developing and delivering high-level technical training concepts to support the training needs of our customers.Main Responsibilities:Conduct research and analysis to identify training needs...
-
Training and Education Professional
4 days ago
Beijing, Beijing, China Straumann Group Full timeJob Overview The Straumann Group is a leading company in the field of dental implants, and we are currently seeking a highly skilled Training and Education Specialist to join our team. As a key member of our organization, you will be responsible for building the training and education infrastructure in the region and supporting the delivery of product...
-
Global Training and Compliance Specialist
4 days ago
Beijing, Beijing, China Astellas Pharma Inc. Full timeAstelas Pharma Inc. is seeking an experienced Global Training and Compliance Specialist to oversee the development and implementation of our Ethics & Compliance training program.About the RoleAs a key member of our team, you will be responsible for creating and maintaining high-quality training content that enhances the culture of integrity across our...
-
Global Ethics and Compliance Training Specialist
4 weeks ago
Beijing, Beijing, China Astellas Pharma Inc. Full timeJob Summary:We are seeking a highly skilled Global Ethics and Compliance Training Specialist to join our team at Astellas Pharma Inc. The successful candidate will be responsible for overseeing the authoring and maintenance of operating standards for Ethics & Compliance Program training and communication tools.Key Responsibilities:To drive the development...
-
Beijing, Beijing, China Amazon Joyo Co., Ltd. Full timeJob SummaryWe are seeking a seasoned leader to create and execute training content and deployment strategies that support the journey of associates and investigators worldwide. The ideal candidate will have a strong background in training and development, with experience in leading teams and driving business results.Key ResponsibilitiesRepresent Agent...
-
Global Training Strategist, APAC Operations
4 days ago
Beijing, Beijing, China Amazon Joyo Co., Ltd. Full timeCompany OverviewAt Amazon Joyo Co., Ltd., we are revolutionizing the way our associates learn and grow. Our vision is to create a workplace where every team member has access to high-quality training that helps them succeed in their roles.Salary: ¥1,200,000 - ¥1,800,000 per yearJob DescriptionWe are seeking an experienced Global Training Strategist, APAC...
-
Senior Technical Training Specialist
4 weeks ago
Beijing, Beijing, China Mercedes-Benz Full timeJob SummaryWe are seeking a highly skilled Senior Technical Training Specialist to join our team at Mercedes-Benz. As a key member of our training department, you will be responsible for developing and delivering high-end technical training concepts to support the needs of our market.Main ResponsibilitiesConduct thorough research and analysis to identify...
-
Training and Education Specialist
4 weeks ago
Beijing, Beijing, China Straumann Group Full timeJob SummaryTo build and maintain the training and education infrastructure in the region, supporting the delivery of product and sales training for Straumann Group's implant portfolio. Ensure that local training and education needs are fulfilled, focusing on the quality and effectiveness of courses, implementation of planned courses, resource planning, and...
-
Business Development Manager
3 weeks ago
Beijing, Beijing, China Straumann Group Full timeJob SummaryStraumann Group is seeking a highly skilled and experienced Support Supervisor to lead the development and execution of training and education initiatives for the CCS business.The ideal candidate will have a strong background in medical training and customer support, with excellent interpersonal and presentation skills.Key ResponsibilitiesDevelop...
-
Beijing, Beijing, China Amazon Joyo Co., Ltd. Full timeJob Title: Sr. Manager, APAC Training Leader, Selling Partner ServicesJob Description:This is a key leadership role in Amazon Joyo Co., Ltd., where you will lead a team of learning experience designers, trainers, and training matter experts in the APAC region.Key Responsibilities:Represent Agent Development as the single-threaded leader for training in the...
-
Strategic Partnerships Development Coordinator
2 weeks ago
Beijing, Beijing, China United Nations Development Programme Full timeJob Title:Strategic Partnerships Development CoordinatorJob Summary: We are seeking a highly motivated and detail-oriented Strategic Partnerships Development Coordinator to support our team in managing and developing strategic partnerships with key stakeholders. The ideal candidate will have excellent communication and project management skills, with the...
-
Strategic Partnerships Development Coordinator
2 weeks ago
Beijing, Beijing, China United Nations Development Programme Full timeJob Title: Strategic Partnerships Development CoordinatorJob SummaryWe are seeking an experienced and dynamic professional to join our team as a Strategic Partnerships Development Coordinator. This role will support the development and implementation of partnerships and collaborations with various stakeholders, including governments, civil society, and...