Retail Training Manager
3 days ago
We are seeking a highly skilled Retail Training Manager to join our team at adidas. As a key member of our training department, you will be responsible for developing and implementing comprehensive training plans and programs to meet the learning needs of our retail staff.
Key Responsibilities- Provide training support to our retail teams to drive business performance and improve customer experience
- Develop and track training efficiency through key performance indicators (KPIs)
- Maintain and optimize our retail training structure to ensure clustered learning curriculums fit business needs
- Partner with Retail Operations leaders to drive retail performance and provide training suggestions
- Coordinate with Retail Operations, Retail HR, Product Marketing, and other relevant teams to ensure alignment and resource acquisition
- Utilize proper learning methods to optimize the learning experience
- Develop training KPIs and processes for evaluating training delivery quality and effectiveness
- Performance management of direct reports; review and evaluate performance
- Improve direct reports' capabilities on both soft skills and functional skills
- At least 6-8 years' experience in training development and delivery
- Experience in apparel retail or fast fashion is preferred
- Excellent project management skills
- Excellent communication/interpersonal skills
- Excellent leadership skills
- Customer-oriented
- Team player
- Able to multi-task
- Willing to change
$80,000 - $110,000 per annum, depending on experience
About adidasadidas is a global leader in the design, development, and sale of athletic footwear, apparel, and accessories. We are committed to innovation, sustainability, and community engagement.
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