Senior Retail Operations Manager

1 month ago


Beijing, Beijing, China Nike Full time

We are a growth company that looks for team members to grow with us. At Nike, we offer a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development.

Job Summary

The Senior Retail Operations Manager will be responsible for overseeing the daily operations of one or more stores, ensuring a seamless customer experience, and driving business results.

Main Responsibilities
  • Manage store teams to achieve sales targets, improve operational efficiency, and maintain a high level of customer satisfaction.
  • Develop and implement strategies to drive sales growth, increase profitability, and enhance the overall shopping experience.
  • Maintain accurate records of sales, inventory, and other key performance indicators.
  • Collaborate with cross-functional teams to achieve business objectives and implement company-wide initiatives.
Requirements

To be successful in this role, you will need:

  • A college degree or above, with at least 4 years of retail experience, including 1 year of management experience.
  • Proven track record of driving sales growth, improving operational efficiency, and delivering exceptional customer service.
  • Strong leadership and communication skills, with the ability to motivate and inspire store teams.
  • Ability to analyze data, identify trends, and make informed business decisions.
Benefits

At Nike, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a workplace that is inclusive, diverse, and empowering for all employees.



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