Senior Ecommerce Operations Manager

1 month ago


Beijing, Beijing, China Amazon (Shanghai) International Trading Company Limited Xiamen Branch - K21 Full time
About the Role

We are seeking a seasoned Senior Ecommerce Operations Manager to join our team at Amazon (Shanghai) International Trading Company Limited Xiamen Branch - K21. In this pivotal role, you will be responsible for driving China-based sellers' success in Amazon's Global marketplaces.

Job Description

As a Senior Ecommerce Operations Manager, you will:

  • Collaborate with internal and external stakeholders to deliver exceptional post-sales support to third-party sellers, ensuring their business performance is maximized.
  • Analyze territory trends, diagnose root causes of performance issues, and create actionable plans for operational improvements.
  • Develop and implement account management best practices and SOPs into the business development framework.
  • Become a thought leader in defining success criteria and understanding business needs of large Sellers in an ever-changing environment.

You will work closely with cross-functional teams to guarantee effective communication, implementation, and execution of objectives.

Requirements

To be successful in this role, you should have:

  • Knowledge of e-commerce and the book industry.
  • Experience analyzing data and best practices to assess performance drivers.

In return, you can expect a competitive salary of approximately 180,000 CNY per annum, commensurate with your experience and qualifications.



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