Senior Global E-commerce Operations Manager
1 month ago
We are seeking an experienced Senior Global E-commerce Operations Manager to join our team at Amazon (China) Holding Company Limited.
Job DescriptionThe ideal candidate will have a proven track record of driving process improvements and managing cross-functional teams. Key responsibilities include collaborating with teams to improve post-sale customer experience, investigating customer issues, analyzing operational metrics, and optimizing operation effectiveness.
Requirements- 5+ years of program or project management experience
- 5+ years of working cross-functionally with tech and non-tech teams
- 5+ years of defining and implementing process improvement initiatives using data and metrics
- 8+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
A competitive estimated salary range for this role is $120,000 - $180,000 per annum, based on location and experience.
This position offers a unique opportunity to work in a fast-paced, dynamic environment where your ability to drive change and collaborate with teams will be highly valued.
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