Senior Key Account Manager
6 days ago
Job Summary:
We are seeking a highly skilled Senior Key Account Manager to join our team at Bosch. As a Senior Key Account Manager, you will be responsible for managing and developing client relationships, gaining a deep understanding of our business strategy and business model, and developing and maintaining large accounts to meet business goals.
Key Responsibilities:
1. Develop and execute sales strategies to identify new business opportunities and expand existing customer relationships.
2. Build and maintain strong relationships with key decision-makers at our largest accounts, ensuring high levels of customer satisfaction and loyalty.
3. Collaborate with internal stakeholders, including product managers and technical teams, to ensure customer issues are resolved in a timely manner and improve the overall user experience.
4. Analyze customer needs and develop solutions to drive business growth and increase market share.
5. Participate in key customer development, relationship maintenance, and after-sales service tracking, and establish a sales gateway.
6. Manage customer accounts receivable, customer credit level monitoring, and customer file management.
7. Interface with Engineering, Marketing, and Product Development Teams to realize customer project/program.
8. Continuously work on customer account, product portfolio, account receivable, sales forecasting, and inventory management to improve business profitability.
9. Schedule and participate in tech suites, trade shows, and other product presentations to sell full Service Solutions capability.
10. Follow up with COEM overseas strategy and support COEM export business.
Qualifications:
1. Bachelor's degree in Business, Marketing, or related degree desired.
2. Minimum of 3 years relevant work experience in sales position, preferably in automotive industry.
3. Good analytical and problem-solving skills.
4. Excellent skills in persuasion and negotiation.
5. Good knowledge of automobile systems and automotive industry.
6. Good initiative and ability to work independently.
7. Ability to understand financial information and analyze financial aspects of a deal.
8. Demonstrated experience and success working in a fast-paced, matrixed environment satisfying multiple customers.
9. Proven record of accomplishment of meeting commitments with the highest standards of ethics and integrity.
10. An excellent team player.
11. Effective communicator, able to tailor approach to audience.
12. Excellent verbal skills – logical and organized.
13. Excellent project management/organizational skills.
14. Historically, has demonstrated understanding the difference between giving a best effort versus doing what is necessary.
15. Proficient in Microsoft applications: Power Point, Excel, and Word.
16. Good verbal and written communications in both English and Chinese.
Travel Frequency: National travel with reasonable frequency
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