Customer Retention Specialist

3 weeks ago


Yantai, Shandong, China Marriott International Full time

Elite Member Experience Specialist

The Elite Member Experience Specialist is responsible for delivering exceptional member experiences through personalized engagement and recognition. Key responsibilities include:

  • Partnering with the Loyalty team to develop and implement effective engagement strategies
  • Collaborating with other departments to ensure seamless delivery of Elite benefits
  • Providing exceptional customer service to Elite members, addressing their needs, and resolving any issues promptly
  • Fostering positive working relationships with colleagues to achieve common goals

Marriott International is an equal opportunity employer, committed to a diverse and inclusive work environment. We welcome applications from talented individuals who share our values.



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