Customer Service Ambassador
1 month ago
We are seeking a skilled professional to join our team at Shangri-La as a Service Associate. This role is ideal for individuals with experience in the service industry, excellent communication skills, and a passion for delivering exceptional customer experiences.
About UsShangri-La is a renowned hospitality company that values excellence in every aspect of our operations. We strive to create memorable experiences for our guests and foster a positive work environment for our employees.
Job SummaryThis is a full-time position responsible for providing top-notch customer service to our valued patrons. The successful candidate will have a strong ability to communicate effectively in both Chinese and English, be a team player, and possess a proactive attitude.
Key Responsibilities:- Provide exceptional customer service to internal and external clients;
- Demonstrate a strong understanding of the service industry and apply relevant knowledge to deliver outstanding results;
- Maintain a positive and professional demeanor in all interactions;
- Collaborate with colleagues to achieve team goals and objectives.
- Internship or F&B related working experience;
- Good communication skills in Both Chinese and English;
- Love service industry;
- Team player and self-starter;
- A competitive estimated salary of $40,000 - $60,000 per annum, based on location and experience;
- A dynamic and supportive work environment;
- Ongoing training and development opportunities;
- A chance to work with a reputable hospitality company.
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