Customer Service Ambassador

1 month ago


Beijing, Beijing, China Shangri-La Full time

We are seeking a skilled professional to join our team at Shangri-La as a Service Associate. This role is ideal for individuals with experience in the service industry, excellent communication skills, and a passion for delivering exceptional customer experiences.

About Us

Shangri-La is a renowned hospitality company that values excellence in every aspect of our operations. We strive to create memorable experiences for our guests and foster a positive work environment for our employees.

Job Summary

This is a full-time position responsible for providing top-notch customer service to our valued patrons. The successful candidate will have a strong ability to communicate effectively in both Chinese and English, be a team player, and possess a proactive attitude.

Key Responsibilities:
  • Provide exceptional customer service to internal and external clients;
  • Demonstrate a strong understanding of the service industry and apply relevant knowledge to deliver outstanding results;
  • Maintain a positive and professional demeanor in all interactions;
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • Internship or F&B related working experience;
  • Good communication skills in Both Chinese and English;
  • Love service industry;
  • Team player and self-starter;
What We Offer:
  • A competitive estimated salary of $40,000 - $60,000 per annum, based on location and experience;
  • A dynamic and supportive work environment;
  • Ongoing training and development opportunities;
  • A chance to work with a reputable hospitality company.
Disclaimer:

By applying to this position, you have read, understood, and agreed to our Data Protection Policy. If you require further information, please copy the URL data-protection and view it in your web browser.



  • Beijing, Beijing, China Marriott International Full time

    Job DescriptionThis is a challenging role that requires strong leadership and communication skills.About the JobWe are seeking a highly motivated and experienced IRD Captain to join our team. As a Team Lead and Service Ambassador, you will be responsible for ensuring the highest level of service delivery in our dining rooms.You will lead a team of staff...

  • Sales Ambassador

    2 months ago


    Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a world-renowned leader in the hospitality industry, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a commitment to luxury...


  • Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

    Four Seasons Hotel Beijing is seeking a highly motivated and enthusiastic Hotel Server Ambassador to join our team.About Four Seasons:We are a collective of individuals who strive for excellence, push ourselves to new heights, and treat each other with respect and kindness. Our team members around the world create unforgettable experiences for our guests,...


  • Beijing, Beijing, China BALENCIAGA FASHION SHANGHAI CO. LTD Full time

    Job Description:In this pivotal role, you will embody the essence of Balenciaga by driving sales targets and qualitative goals. As a key ambassador, you will foster long-term relationships with clients, ensuring seamless execution of the omnichannel client journey.Main Responsibilities:Achieve sales targets through effective product presentation and strong...


  • Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

    We are seeking a highly skilled Guest Experience Manager to join our team at Four Seasons Hotel Beijing. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for ensuring that every guest has a memorable and enjoyable stay.Company OverviewFour Seasons Hotel Beijing is part of the world-renowned Four...


  • Beijing, Beijing, China AIA Full time

    About the RoleWe are seeking a skilled Customer Service Professional to join our team at AIA.As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, providing them with timely and accurate information, and resolving any issues that may arise.Your primary focus will be on ensuring that our...


  • Beijing, Beijing, China DSV Full time

    Job Overview:We are seeking a skilled Customer Service Representative to join our team at DSV – Global transport and logistics. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide solutions...


  • Beijing, Beijing, China PEOPLECERT Full time

    Customer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team at PEOPLECERT. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing timely and effective solutions.Key Responsibilities:Handle customer inquiries and provide timely and effective...


  • Beijing, Beijing, China PEOPLECERT Full time

    We are looking for a highly skilled and dedicated Customer Service Representative to join our team at PeopleCert.The successful candidate will be responsible for delivering exceptional customer service and support to our clients across the globe, ensuring their queries are handled efficiently and effectively.Job Description:We offer a dynamic and challenging...


  • Beijing, Beijing, China PeopleCert Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team at PeopleCert. This role involves handling customer inquiries and providing excellent support through various channels, including phone, email, chat, and social media.Key ResponsibilitiesRespond to customer queries in a timely and professional...


  • Beijing, Beijing, China Coloplast Full time

    Job OverviewWe are seeking an experienced Customer Service Manager to lead our team and drive business growth.About the RoleThe ideal candidate will have a proven track record in customer service management, with a strong focus on teamwork, communication, and problem-solving. As a Customer Service Manager Lead, you will be responsible for developing and...


  • Beijing, Beijing, China Evonik Full time

    About the RoleEvaluate customer inquiries and provide solutions in a timely manner, ensuring high customer satisfaction and retention rates.Main Responsibilities• Handle customer inquiries and resolve issues via phone, email, or in-person• Process and manage sales orders, purchase orders, and other related documents• Coordinate with internal teams,...


  • Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe are a world-class hospitality company that strives to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the globe create unforgettable memories for our guests, residents, and partners by providing personalized service and creating lasting impressions.Job OverviewWe are...


  • Beijing, Beijing, China Shangri-La Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Service Associate.Key Responsibilities:Assist guests with inquiries and resolve issues in a timely and professional manner.Provide exceptional service and ensure a positive experience for all guests.Work collaboratively with the team to achieve excellent service...


  • Beijing, Beijing, China Shangri-La Full time

    We are seeking a skilled and professional Reservation Agent to join our team at Shangri-La. This is an exciting opportunity for someone who wishes to excel in a dynamic environment with excellent career prospects.Job SummaryThe successful candidate will have strong communication skills in Chinese and English, as well as relevant working experience in the...


  • Beijing, Beijing, China Thales Full time

    Responsibilities:Daily update receiving and shipment information on the customer's portal for all customers.Generate repair quotations and ensure timely upload to the customer's portal for CES GCSS QSEB products.Check quotation acceptance on the customer's portal and approve in SAP for CES GCSS products.Upload quotations into CHH & CSN's portal for ASW &...


  • Beijing, Beijing, China Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly motivated Service Parts Sales Representative to join our team at Thermo Fisher Scientific. This role involves generating sales of service parts to customers, providing exceptional customer service, and building strong relationships with existing clients.Key ResponsibilitiesDrive sales growth by effectively communicating...


  • Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons is a luxury hotel brand that values its employees as much as its guests. Our team members around the world are committed to delivering exceptional service and creating unforgettable experiences for our guests. We believe that our employees are the heart of our company, and we strive to create a work environment that is...


  • Beijing, Beijing, China Clarivate Full time

    About ClarivateClarivate is a dynamic and innovative company that aims to provide exceptional service experiences for its customers.Job SummaryWe are seeking a highly skilled and motivated Global Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing timely and accurate support to...


  • Beijing, Beijing, China Thales Full time

    As a Customer Front-office Representative Intern at Thales, you will be part of a dynamic team that plays a crucial role in supporting customers worldwide.The ideal candidate should possess good communication and interpersonal skills, be proactive in providing assistance to team members, and be proficient with office software.In this role, you will be...