Team Lead and Service Ambassador

4 weeks ago


Beijing, Beijing, China Marriott International Full time
Job Description

This is a challenging role that requires strong leadership and communication skills.

About the Job

We are seeking a highly motivated and experienced IRD Captain to join our team. As a Team Lead and Service Ambassador, you will be responsible for ensuring the highest level of service delivery in our dining rooms.

You will lead a team of staff members to ensure they are working together effectively to meet the needs of our guests. This includes completing opening and closing duties, maintaining cleanliness of work areas, and monitoring seating availability.

Responsibilities
  • Lead a team of staff members to ensure effective service delivery
  • Maintain cleanliness of work areas throughout the day
  • Monitor seating availability and adjust staffing levels as needed
  • Complete opening and closing duties, including setting up necessary supplies and tools
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a similar role
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required
  • Knowledge of Marriott International's policies and procedures
What We Offer

As a Team Lead and Service Ambassador at Marriott International, you can expect:

  • A competitive salary of $$$55,000 - $65,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Tuition reimbursement and professional development opportunities
  • A dynamic and supportive work environment

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