airport operations lead
1 week ago
Role Overview
Cathay Pacific Airways Limited is looking for a skilled Airport Operations Lead to join its team. In this role, you will be responsible for overseeing and supervising daily team member functions to ensure overall operations run smoothly and efficiently during operational shifts.
Key Responsibilities
- Ensure safety and security standards are met and maintained.
- Deliver exceptional airport service experiences to customers.
- Manage Ground Handling Agent teams dedicated to Cathay flight operations.
- Implement innovative ideas to improve airport operations.
- Conduct regular Quality Control checks on station performance.
Requirements
- Strong command of written and spoken English is mandatory, with local language being an advantage.
- At least 3 years of solid customer service experience, preferably in airlines or airport services.
- Ability to work independently with good decision-making skills.
- Self-motivated and committed leader who enjoys teamwork.
About Us
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
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