North America Order Fulfillment Operations Manager

1 month ago


Dongguan, Guangdong, China Lenovo Full time
Job Description

    We are seeking a highly skilled North America Order Fulfillment Operations Manager to join our team at Lenovo. As a key member of our operations team, you will be responsible for coordinating with our teams and factories to ensure seamless order fulfillment.

    Key Responsibilities:

  • Closely collaborate with Lenovo teams and factories to guarantee PN availability and successful EDI connectivity.
  • Serve as the liaison for order management, overseeing entry to shipment reconciliation, and effectively coordinating with internal and external stakeholders to resolve any order flow issues.
  • Lead the 3PO Fulfillment Execution team in managing and collaborating with 3PO vendors and Lenovo's extended teams to ensure timely order fulfillment.
  • Analyze data to identify opportunities and collaborate with cross-functional teams to enhance serviceability.
  • Work the second shift for one week every three months to support operational needs.
  • Participate in strategic projects and digital transformation initiatives to support the North America Fulfillment team.

    Requirements:

  • Demonstrate strong teamwork spirit, innovative thinking, and a genuine passion for business.
  • Possess excellent communication skills, both internally and externally, to foster effective collaboration.
  • Show high self-motivation, with a strong focus on achieving results.
  • Have strong English language skills, both verbal and written.
  • Working knowledge of SAP/ERP and supply chain management principles.
  • Proficient in MS Office, including pivot tables and creating clear presentations.
  • Experience with data visualization and dashboarding tools such as SQL QlikSense, and Power BI is preferred.

    Estimated Salary Range: $80,000 - $110,000 per year, depending on experience.



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