Hotel Operations Manager

1 month ago


Dongguan, Guangdong, China Four Seasons Hotels and Resorts Full time

About Four Seasons:

We are a collective of individuals who strive to deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Our team members around the world create amazing experiences by focusing on product excellence, physical atmosphere, and service quality.

We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with respect and professionalism.

Whether you work with us or stay with us, we aim to create lasting impressions that will stay with you for a lifetime.

At Four Seasons Hotel Shenzhen, we offer a unique opportunity to join our team as an Hotel Operations Manager - Housekeeping.

This role is responsible for ensuring the smooth operation of the Housekeeping Department, including guest rooms, public areas, and back-of-house spaces, in accordance with established procedures.

You will oversee the cleanliness and maintenance of these areas, monitor staffing levels to ensure maximum service quality, efficiency, and productivity, and participate in cost management initiatives.

The ideal candidate will have at least 5 years of experience in international luxury hotels, excellent oral communication skills in Chinese and English, and a strong passion for delivering exceptional customer experiences.

We offer a competitive salary, comprehensive benefits package, excellent training and development opportunities, and complimentary accommodation at other Four Seasons Hotels and Resorts.

As a member of our team, you will be part of a dynamic and supportive environment that values collaboration, innovation, and continuous learning.

Our hotel features 266 rooms, a Club Lounge, Business Centre, four food and beverage outlets, and a grand ballroom with five function venues, making it an exciting place to work and grow your career.

With a modern shopping mall nearby and easy access to two Hong Kong borders, our location offers unparalleled convenience and opportunities for exploration.

In this role, you will have the chance to develop your leadership skills, work with a talented team, and contribute to our mission of creating unforgettable experiences for our guests.

If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.



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