IT Support Specialist for CAD/PLM Solutions

3 weeks ago


Shanghai, Shanghai, China Bosch Full time
Job Overview

We are seeking an experienced IT support specialist to join our team at Bosch, where you will play a key role in providing exceptional end-user support for our CAD/PLM applications.

About the Role

This exciting opportunity involves working closely with our global team to deliver first-class support for Teamcenter/NX, SolidEdge, and Inventor applications. As an IT support specialist, you will be responsible for resolving assigned tickets from 1st level support, addressing technical challenges, and contributing to the continuous improvement of our end-user support processes.

Responsibilities
  • Provide top-notch support for CAD/PLM applications, including Teamcenter/NX, SolidEdge, and Inventor.
  • Resolve assigned tickets from 1st level support, covering various knowledge areas such as Teamcenter, CAD NX, SolidEdge, Inventor, interfaces to SAP, and workflows.
  • Contribute to the continuous improvement of our end-user support processes by identifying and addressing recurring issues.
  • Collaborate with the development team to identify and propose functional enhancements based on knowledge gained from 2nd level support.
  • Participate in projects related to the continuous improvement of Teamcenter/NX application development, taking on defined project work packages such as application testing.
Requirements
  • Bachelor's degree or above in Computer Science, Engineering, or a comparable field.
  • Minimum 2 years of experience in end-user support or coordination activities for large installations of CAD/PLM in the industry/automotive sector, preferably with experience in Teamcenter/CAD.
  • Basic knowledge of NX, SolidEdge, and Inventor, with Plant Simulation being a plus.
  • Able to develop a comprehensive understanding of business processes in Mechanical Engineering IT and end-user requirements.
  • Enthusiasm for working in an international, agile team with direct engagement with multiple customers.
  • Excellent communication skills, with the ability to communicate both in English and Chinese fluently. German is a plus.
Salary and Benefits

We offer a competitive salary package, estimated to be around $80,000-$110,000 per annum, depending on location and experience. Additionally, we provide a range of benefits, including health insurance, retirement plans, and opportunities for professional growth and development.

About Us

Bosch is a leading technology company that has been shaping the future of mobility, industrial automation, and consumer goods for over 130 years. We are proud to have a diverse and inclusive workplace culture, where everyone has the opportunity to contribute their ideas and expertise to drive innovation and success.



  • Shanghai, Shanghai, China Bosch Group Full time

    OverviewBosch Group is seeking a highly skilled Senior CAD/PLM Technical Support Specialist to join our global team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and partners.Job DescriptionWe are looking for an experienced IT Engineer with a strong background in CAD/PLM applications,...


  • Shanghai, Shanghai, China Bosch Full time

    Job SummaryWe are seeking a highly skilled Senior CAD Conversion Specialist to join our Bosch CAeX team. As a key member of our development team, you will play a crucial role in designing and implementing efficient CAD conversion solutions.Key ResponsibilitiesTechnical Leadership: Oversee the design and development of CAD conversion workflows, ensuring...


  • Shanghai, Shanghai, China Bosch Group Full time

    Bosch Group is seeking a highly skilled Senior CAD Conversion Engineer to lead the development and implementation of a system ensuring seamless CAD&PLM data exchange and conversion between NX, Creo, SolidWorks, and SolidEdge.As a key member of our product development team, you will take technical leadership role in designing and developing high-quality,...


  • Shanghai, Shanghai, China Bosch Full time

    Job Title: Digital Transformation Specialist - China RepresentativeCompany Overview:Bosch, a world-renowned leader in the automotive and industrial technology sectors, is seeking a highly skilled Digital Transformation Specialist to join our team in China. As a key representative for Bosch China, this individual will be responsible for ensuring seamless...


  • Shanghai, Shanghai, China Bosch Group Full time

    About the RoleWe are seeking an experienced Senior Product Lifecycle Management Specialist to join our team at the Bosch Group. As a key member of our organization, you will play a crucial role in ensuring seamless integration of product lifecycle management solutions across our operations in China.Job DescriptionIn this position, you will serve as the...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    OverviewWe are seeking a skilled Technical Support Specialist to join our team in Shanghai. As a member of our China Local Project & Product Execution team, you will play a critical role in supporting the development, integration, testing, and delivery of Mobileye's ADAS & autonomous driving projects.


  • Shanghai, Shanghai, China Impact tech Inc Full time

    About the Role:At Impact.tech Inc, we're passionate about delivering exceptional customer experiences. As a Customer Solutions Support Specialist, you'll be the primary point of contact for our clients and partners, providing top-notch support and ensuring their success on our platform.Key Responsibilities:Provide timely and effective support to clients and...


  • Shanghai, Shanghai, China PTC Full time

    Presales Specialist, Senior Job Opportunity at PTCWe are leading the way in transforming our world with innovative software that connects the physical and digital realms.About the RoleThis is a challenging opportunity for an experienced Persales Specialist, Senior to join our team at PTC. As a key member of our sales team, you will be responsible for...


  • Shanghai, Shanghai, China 8944 SigmaTEK Systems, LLC (China) Full time

    Job Overview8944 SigmaTEK Systems, LLC (China) seeks a talented Application Engineer to provide expert technical support to our customers. As an Application Engineer, you will be responsible for delivering exceptional technical services, including phone support, training, installation, and technical sales support.Key ResponsibilitiesAnalyze customer...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Job OverviewWe are seeking a highly skilled AV Function R&D Support Engineer to join our China Local Project & Product Execution team. The ideal candidate will have a strong automotive technical background, engineering capability, and understanding of autonomous vehicles and ADAS & parking function evaluation & R&D support capabilities.Key...


  • Shanghai, Shanghai, China ZF Group Full time

    Job Summary We are seeking a highly skilled Product Engineer to join our team at ZF Group, specializing in gearbox design and development. As a Product Engineer, you will be responsible for supporting Sales and Application departments on technical support to local OEMs, ensuring compliance with Chinese regulations. Key responsibilities...


  • Shanghai, Shanghai, China Barco Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team in Milan, Italy. As a key member of our support team, you will provide expert technical assistance to our customers in the Corporate and Control Room area.Key Responsibilities:Provide remote and on-site technical support to our customers in Italy and abroad.Install,...


  • Shanghai, Shanghai, China Sensata Technologies Full time

    Sales Support SpecialistAt Sensata Technologies, we are seeking a highly skilled Sales Support Specialist to join our team. The successful candidate will be responsible for the daily maintenance of 5-6 Tire1 customers, ensuring seamless communication and timely resolution of issues.Key Responsibilities:Maintain accurate records of customer interactions and...


  • Shanghai, Shanghai, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time

    About the RoleAmazon Connect Technology Services (Beijing) Co., Ltd. is seeking a highly skilled Cloud Solutions Specialist to join our team in China. As a Cloud Solutions Specialist, you will be responsible for driving the adoption of cloud-based solutions, particularly private connection services, across various industries in China.ResponsibilitiesDevelop...


  • Shanghai, Shanghai, China Magna Full time

    Job Title: IT Solution Implementation SpecialistJob Summary:Magna is seeking a skilled IT Solution Implementation Specialist to join our team. As a key member of our IT department, you will be responsible for implementing and maintaining our ERP and MES systems, ensuring seamless integration and optimal performance.Key Responsibilities:Implement and maintain...

  • IT Support Specialist

    4 weeks ago


    Shanghai, Shanghai, China Philips Full time

    Job OverviewWe are seeking an IT Support Specialist to join our team at Philips. In this role, you will play a vital part in ensuring the smooth operation of our IT systems and supporting business activities.Responsibilities:Provide operational support for day-to-day IT operations, ensuring that systems run efficiently and effectively.Assist in the...


  • Shanghai, Shanghai, China Siemens Shanghai Medical Equipment Ltd. Full time

    About the Role:We are seeking a skilled Mechanical Engineer to join our PLM (Product Lifecycle Management) MD (Mechanical Design) team in developing and sustaining mechatronic products or components for medical systems.Responsibilities:1. Collaborate with the system team and internal customers to create new design concepts and solutions for medical...


  • Shanghai, Shanghai, China Altair Engineering Full time

    Company OverviewAltair Engineering is a leading provider of engineering software and services, offering a wide range of solutions for design, simulation, and data analytics. We are seeking experienced Desktop Support Specialists to join our team in this exciting opportunity.SalaryThe estimated annual salary for this position is $80,000 - $110,000, depending...


  • Shanghai, Shanghai, China Roche Full time

    The RoleAs a Technical Support Specialist at Roche, you will provide IT product technical support for our Field Service Engineers, customers, and other departments. Your primary goal will be to ensure timely and efficient Roche instrument service.Your Responsibilities:Under guidance, collaborate with Field Service Engineers to provide level 2 technical...


  • Shanghai, Shanghai, China IQVIA Full time

    Job OverviewAt IQVIA, we are seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative and technical support to our team. The successful candidate will be responsible for reconciling SAP Grant Payment Reports, accurately completing journal entries, and determining appropriate SAP vendors and payment...