Strategic Account Manager

4 weeks ago

Beijing, Beijing, China Microsoft Full time
Job Description

Account Executive- PS

Job Summary

We are seeking a highly skilled and experienced Account Executive to join our team at Microsoft. As an Account Executive, you will be responsible for driving sales growth and customer satisfaction in assigned accounts.

Responsibilities

Customer Engagement

  • Develop and execute account plans to drive sales growth and customer satisfaction.
  • Build and maintain strong relationships with customers and partners to identify new business opportunities.
  • Proactively develop a comprehensive understanding of customer business and technology needs and priorities.
  • Identify opportunities to drive optimizations and new business and technology solutions based on customer strategies.

Account Management

  • Develop and oversee the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization.
  • Lead multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts.
  • Identify new business opportunities and drive account growth through coordination with industry experts.
  • Lead extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth.

Sales Excellence

  • Actively seek customer feedback regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction.
  • Help in the creation of long-term strategies aimed at maintaining levels of customer satisfaction.
  • Position oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts.
  • Engage decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives.

Industry Knowledge

  • Exhibit deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape.
  • Leverage their depth of industry knowledge to position Solution Area technology in industry context.

Requirements

  • 7+ years experience in working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • OR Bachelor's Degree in Business, Technology, or related field AND 5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • OR Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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