Business Development Manager

2 weeks ago

Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17 Full time
Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17

We are seeking a highly skilled and ambitious Account Manager to join our China team, focusing on expanding CN Sellers' business to Australia.

The primary objective of this role is to provide facilitation to CN sellers, enabling them to quickly onboard new marketplaces, by offering necessary business guidance and removing potential barriers for them.

You will be responsible for ensuring our Sellers adopt our internal tools, related to logistics, traffic driving, business report analysis, etc., to better grow their business with us, and provide the best possible experiences to our end customers.

You are anticipated to participate in/or lead initiatives/projects with cross-function teams to improve both internal teams' efficiencies and external Customer and Seller experiences, such as Seller quality, Seller onboarding, and delivery experiences, etc.

Additionally, you will handle key strategic accounts and famous brands which tend to have much more business complexities than normal Sellers.

Key Responsibilities:
  • Drive program adoption with strategic seller cohort across tools and services
  • Assist sellers with complex issues
  • Meet or exceed targets for strategic seller account management
  • Relay market needs and requirements back to internal Amazon teams, including Product Management, Technical, and Category Management teams
  • Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends
  • Identify and manage projects to improve customer and seller experience, working closely with internal and external teams
  • Drive business reviews with sellers and analyze sales trends and drivers to develop recommendations on how to grow the business
  • Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments
  • Show strong competency in delivering results, bias for action, dive deep, ownership, earn trust, and customer obsession
Requirements:
  • 1+ years of professional or military experience
  • Knowledge of Microsoft Office products and applications
  • Experience prospecting, qualifying, and cold calling companies
Preferred Qualifications:
  • Experience with pipeline management skills, including utilization of Salesforce or other CRM tools
  • Experience and track record of exceeding sales goals

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