Technical Service Manager-Onsite Service Poultry

6 days ago


Beijing, Beijing, China Nutreco Full time
Job Overview

We are seeking a highly skilled Technical Service Manager to join our team at Nutreco. As a key member of our organization, you will be responsible for providing technical support to our customers in the poultry industry.

Key Responsibilities
  • Technical Support

Provide routine technical support to customers, including direct farm contact and the commercial animal farming industry. Act as a technical resource to sales professionals and customers, interpreting field data and providing feedback on housing, transport, equipment, nutrition, and related matters.

  • Value Selling

Develop value for customers by uncovering implied needs and developing those needs. Demonstrate company capabilities by explaining how our products and services match customer needs. Support the feasibility of standard, customized, partnerships, and new approaches for offered products and services.

  • Knowledge Sharing

Introduce new solutions and concepts to customers. Manage a program of communication to the animal breeding industry through in-house publications and press articles. Prepare technical presentations and demonstrate how our products meet client needs.

  • Process Optimization

Develop, monitor, and update written standard operating procedures and process control strategies. Support other organization functions, such as engineering, manufacturing, or quality control, to identify user and/or design problems.

  • Tools

Coordinate, execute, maintain, and/or improve various administrative sales processes and systems, in line with the applicable way of working to ensure an efficient and effective sales administration compliant with policies and regulations.

  • Management Information

Provide insights to management on request or own initiative regarding quantitative and qualitative developments within the sales area, based on reporting guidelines.

  • Internal Networking

Maintain and build own product and technical knowledge in relevant product categories by taking local & global technical trainings and collaborating with the sales team, product development, and Global Innovation.

  • Projects

Participate in various sales and customer service-related projects in the area and contribute to project results.



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