Spa and Wellness Center Director

4 weeks ago


Qingdao, Shandong, China Hyatt Corporation Full time

Job Summary

The Spa and Fitness Center Manager will be responsible for the efficient operation of the department, ensuring that all services are provided in accordance with the approved Spa brand standards of performance and sequences of service. The ideal candidate will have a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management, with a minimum of 2 years of work experience as an Assistant Spa Manager. Aesthetic qualifications in treatments and training will be an advantage.

Key Responsibilities

  • Provide hands-on support and guidance to ensure services are delivered in accordance with the approved Spa brand standards.
  • Ensure the discerning guests feel that their every need is anticipated and they have created a relationship with the spa, not just a visit.
  • Manage the day-to-day operations of the Spa and Fitness Center, including staff supervision and training.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless delivery of services.

Requirements

  • University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.
  • Minimum 2 years of work experience as an Assistant Spa Manager.
  • Aesthetic qualifications in treatments and training will be an advantage.


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