Spa and Wellness Center Director
4 weeks ago
Job Summary
The Spa and Fitness Center Manager will be responsible for overseeing the efficient operation of the department, aligning with Hyatt Hotels Corporation's strategic priorities. This role requires a hands-on approach to provide guidance and support to ensure services meet approved spa brand standards. The successful candidate will foster a relationship with discerning guests, making them feel valued and anticipated.
Key Responsibilities
- Ensure seamless delivery of spa services, adhering to brand standards.
- Provide guidance and support to team members to enhance their skills and knowledge.
- Develop and implement strategies to improve guest satisfaction and loyalty.
Requirements
- University degree or diploma in Spa Management or Hospitality/Tourism Management.
- Minimum 2 years of experience as Assistant Spa Manager.
- Aesthetic qualifications in treatments and training are highly desirable.
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