Global Account Manager

3 weeks ago

Shanghai, Shanghai, China dLocal Full time
Why you should work with dLocal?

dLocal is a leading payments processor that enables global companies to collect payments in 40 emerging markets. As a key player in the industry, we offer a unique opportunity to join a dynamic team and contribute to the growth of our business.

What's the opportunity?

The Account Manager role is a critical position that oversees a portfolio of assigned customers, develops new business from existing clients, and actively seeks new sales opportunities. As an Account Manager, you will be responsible for:

  • Establishing relationships with clients and prospects to identify new business opportunities.
  • Managing a variety of client accounts, understanding client needs, and strategizing with team members to meet those needs.
  • Building and developing long-term strategic partnerships with global merchants.
  • Identifying new sales opportunities within existing accounts to broaden the scope of services offered to existing clients.
  • Maintaining personal networks, participating in professional organizations, attending conferences and industry events, and developing other means of generating interest from potential clients.
  • Providing regional expertise to support the sales team.
  • Helping to structure, implement, and manage growth-related operational strategies and processes.

What skills do I need?

To succeed in this role, you will need:

  • Passion for emerging markets and a willingness to work in a fast-paced, ambiguous environment.
  • 5+ years of sales experience, preferably in a technology company, with a track record of top performance.
  • Proven experience as an Account Manager or Business Development professional.
  • Experience in payments or other financial systems is a plus.
  • Proven success partnering and working cross-functionally to make things happen.
  • Established relevant business network.
  • Ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Flexibility and proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Team player – can effectively lead a team/project or participate as an effective team member as well as work cross-functionally with other organizations.
  • Excellent listening, negotiation, and presentation abilities.
  • Proven deal closer and a strong negotiator.
  • Curious profile and positive attitude.
  • Thorough knowledge of the market.
  • Fluent in English is a must.
  • Able to travel internationally.
  • Technical knowledge will be considered a plus.

What happens after you apply?

dLocal's Talent Acquisition team is committed to creating a best-in-class candidate experience. We will review your application and keep you informed at every step of the process. We look forward to hearing from you

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