Customer Service Representative
2 weeks ago
Customer Service Role Overview
About the Job:
PeopleCert is seeking a highly skilled Customer Service Agent to join our team. As a key member of our support team, you will be responsible for handling customer inquiries and providing exceptional service across various channels.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate and concise product information to customers.
- Resolve customer complaints and issues effectively.
- Collaborate with internal teams to improve customer satisfaction.
- Stay up-to-date with product knowledge and training requirements.
Requirements:
- Bachelor's degree in any field.
- Minimum 1 year of customer service experience.
- Excellent communication and problem-solving skills.
- Fluency in English (native-like or C2 level certification desired).
- Advanced computer literacy is required.
What We Offer:
- International work environment.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- Complimentary coffee and tea in our premises.
Join us at PeopleCert and become part of a dynamic team that creates world-leading software products.
-
Customer Service Representative
2 weeks ago
Beijing, Beijing, China PEOPLECERT Full timeCustomer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team at PEOPLECERT. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing timely and effective solutions.Key Responsibilities:Handle customer inquiries and provide timely and effective...
-
Customer Service Representative
2 weeks ago
Beijing, Beijing, China Pinkerton Full timeJob Responsibilities:The Customer Service Representative I, assigned to one of Pinkerton's global clients, provides direct support to internal and external customers through various communication channels. Key responsibilities include managing access control requests, facilitating effective communication with stakeholders, and assisting in inter-business...
-
Customer Service Representative
10 hours ago
Beijing, Beijing, China PEOPLECERT Full timeWe are looking for a highly skilled and dedicated Customer Service Representative to join our team at PeopleCert.The successful candidate will be responsible for delivering exceptional customer service and support to our clients across the globe, ensuring their queries are handled efficiently and effectively.Job Description:We offer a dynamic and challenging...
-
Customer Service Representative
2 weeks ago
Beijing, Beijing, China DSV Full timeJob Overview:We are seeking a skilled Customer Service Representative to join our team at DSV – Global transport and logistics. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide solutions...
-
Customer Service Representative
2 months ago
Beijing, Beijing, China Pinkerton Full timeJob Summary:The Customer Service Representative I at Pinkerton works directly with internal and external customers to manage access control requests and facilitate effective communication. This role requires strong analysis, research, and problem-solving skills to resolve issues and complete inter-business unit projects.Key Responsibilities:Represent...
-
Customer Service Representative Intern
4 weeks ago
Beijing, Beijing, China Thales Full timeKey Responsibilities:As a Customer Front-office Representative Intern at Thales, you will be responsible for daily updates on customer portals, creating repair quotations, and ensuring timely uploads. You will also assist in trials, team, and roll-out of projects, and participate in Kaizen activities to propose process improvements.Requirements:Good...
-
Customer Service Representative I
4 weeks ago
Beijing, Beijing, China Pinkerton Full timeJob Summary:The Global Security Access Management Specialist, assigned to one of Pinkerton's largest global clients, works directly with internal and external customers either in person or via email correspondence. The specialist manages access control requests and directs to the appropriate groups/businesses/individuals for resolution, facilitates effective...
-
Customer Service Representative
1 month ago
Beijing, Beijing, China DSV Full timeJob Type: Full-timeJob Title: Customer Service SpecialistCompany: DSV – Global transport and logisticsLocation: North Central ChinaJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team in North Central China. As a key member of our customer service team, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
4 weeks ago
Beijing, Beijing, China Clarivate Full timeAbout the RoleWe are seeking a highly skilled Customer Care Advisor to join our team at Clarivate. As a key member of our Global Customer Service organization, you will be responsible for providing exceptional customer service to our clients across the globe.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone, email,...
-
Customer Service Representative
2 months ago
Beijing, Beijing, China Clarivate Full timeAbout the RoleWe are seeking a highly skilled Customer Care Advisor to join our team in China. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.About YouTo be successful in this role, you will need to have a strong desire to learn and grow,...
-
Beijing, Beijing, China HSBC Full timeCustomer Service Representative OpportunityWe are seeking a skilled professional to provide exceptional customer service in our call center.Key Responsibilities:• Handle inbound customer calls and emails, providing timely and effective solutions to customer inquiries and complaints.• Collaborate with other departments to resolve customer issues and...
-
Customer Service Representative
3 weeks ago
Beijing, Beijing, China HSBC Full timeWealth and Personal Banking (WPB)Wealth and Personal Banking is our global business combining Retail Banking and Wealth Management, and Global Private Banking, to become a global wealth manager with trillions in assets.Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking...
-
Customer Service Representative
4 weeks ago
Beijing, Beijing, China DSV Full timeJob Type: Full-timeAs a Customer Service Specialist with DSV, you will be responsible for providing exceptional customer service to our clients in the Transportation Solutions North Central China region.About DSV: DSV is a global transport and logistics company that offers a wide range of services to meet the needs of our clients.
-
Customer Service Representative
4 weeks ago
Beijing, Beijing, China PeopleCert Full timePeopleCert is seeking a skilled Customer Service Agent to join our international team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various communication channels, including phone, email, chat, and social media.Key Responsibilities:Provide timely and effective support to...
-
Customer Service Representative
4 weeks ago
Beijing, Beijing, China PEOPLECERT Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Agent to join our team at PeopleCert. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers and partners through various communication channels.Key ResponsibilitiesHandle customer inquiries and resolve issues in a...
-
Customer Service Representative
10 hours ago
Beijing, Beijing, China PeopleCert Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team at PeopleCert. This role involves handling customer inquiries and providing excellent support through various channels, including phone, email, chat, and social media.Key ResponsibilitiesRespond to customer queries in a timely and professional...
-
Beijing, Beijing, China HSBC Full timeCustomer Service Representative OpportunityWe are seeking a skilled professional to provide exceptional customer service in our call center.Key Responsibilities: Handle inbound customer calls and emails, providing services covering company information inquiry, purchased product information inquiry, customer complaint, and more. Assist with the implementation...
-
Customer Development Representative
2 weeks ago
Beijing, Beijing, China HSBC Full timeWealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management.As a Customer Development Representative, you will be responsible for successful implementation of Premier Acquisition strategies, acquiring new-to-bank customers, and delivering a high quality service to our highest value personal clients. You will...
-
Beijing, Beijing, China Thales Full timeAs a Customer Front-office Representative Intern at Thales, you will be part of a dynamic team that plays a crucial role in supporting customers worldwide.The ideal candidate should possess good communication and interpersonal skills, be proactive in providing assistance to team members, and be proficient with office software.In this role, you will be...
-
Regional Customer Service Representative
4 weeks ago
Beijing, Beijing, China Siemens Energy Full timeJob SummaryAs a Regional Customer Service Representative - Spare Parts Specialist at Siemens Energy, you will be part of our spares parts department, supporting the Product Competence Centers (PCC's) for Compression. Your role will involve preparing spare parts offers on behalf of PCC's, coordinating with regional SCM and Marketing department, and analyzing...