Customer Service Representative

1 month ago


Beijing, Beijing, China DSV Full time

Job Type:

Full-time

Job Title: Customer Service Specialist

Company: DSV – Global transport and logistics

Location: North Central China

Job Summary:

We are seeking a highly skilled Customer Service Specialist to join our team in North Central China. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer service and support to clients
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in English language

What We Offer:

As a Customer Service Specialist at DSV, you will have the opportunity to work with a global company and develop your skills in customer service and logistics. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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