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Assistant Director of Housekeeping Operations

2 months ago


Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a culture of luxury, warmth, and personalized service.

About the Role:

We are seeking a highly motivated and experienced Assistant Director of Housekeeping to join our team at Four Seasons Hotel Beijing. As a key member of our Housekeeping Department, you will be responsible for providing exceptional guest services and supervising the daily operations of the department.

Key Responsibilities:

  • Provide guest services and supervise the Housekeeping Department to ensure exceptional quality and service standards.
  • Set and maintain service standards to ensure consistency and excellence in guest experiences.
  • Ensure that departmental profit goals are met or exceeded through effective management and leadership.
  • Maintain current and available policy and procedure manuals for all staff.

Preferred Qualifications and Skills:

  • College graduate or equivalent degree in a related field.
  • Minimum 3-4 years of experience in a related position, preferably in a luxury hotel or resort environment.
  • Fluent in oral and written English, with Mandarin language skills a must.
  • Work authorization in China required.

What We Offer:

Four Seasons Hotels and Resorts offers a competitive salary and benefits package, as well as opportunities for career growth and development in a dynamic and supportive work environment. If you are a motivated and experienced professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.