Director of Housekeeping Operations
4 weeks ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. We are seeking a highly motivated and experienced professional to join our team as Assistant Director of Housekeeping.
About the Role:
The Assistant Director of Housekeeping will be responsible for providing exceptional guest services and supervising the Housekeeping Department to ensure that our high standards of cleanliness and quality are met. This includes setting and maintaining service standards, ensuring that departmental profit goals are met or exceeded, and maintaining current and available policy and procedure manuals for all staff.
Responsibilities:
- Provide guest services and supervise the Housekeeping Department to ensure that our high standards of cleanliness and quality are met.
- Set and maintain service standards to ensure that our guests receive exceptional service.
- Ensure that departmental profit goals are met or exceeded.
- Maintain current and available policy and procedure manuals for all staff.
Requirements:
- College graduate or certificate or above.
- 3-4 years of experience in a related position.
- Fluent in oral and written English.
- Mandarin speaking is a must, and work authorization in China is required.
What We Offer:
Four Seasons Hotels and Resorts offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.
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