Air Freight Operations Manager

2 weeks ago


Shanghai, Shanghai, China C.H. Robinson Full time
Main Responsibilities

Supervise and manage the daily operations of the air freight team to achieve set goals and objectives.

  • Maintain good communication and coordination among departments, suppliers, and stakeholders to ensure smooth operations.
  • Monitor special projects and ensure risk control.
  • Handle daily inquiries, quotations, and RFQ work.
  • Develop and improve air transportation department operations to increase efficiency.
  • Allocate and adjust workload among team members to promote healthy development.
  • Collaborate with the GATEWAY department to understand market dynamics and arrange cargo shipments effectively.
  • Assist other departments in completing various projects and tasks.
  • Participate in meetings, negotiate, and accompany visits with clients and stakeholders.
  • Complete tasks and goals assigned by superiors in a timely manner.
Required Qualifications

Candidates should possess the following qualifications:

  • College degree or above in a relevant field.
  • Major in International Trade, International shipping, or Freight forwarding.
  • Over 5 years of experience as an operation manager or over 10 years of experience as an operation supervisor.
  • Familiarity with air export operations and market resources.
Preferred Qualifications

Candidates with the following qualifications are preferred:

  • Professional knowledge related to air freight exports and familiarity with operating procedures.
  • CET-6 or above in English language proficiency.
  • Training and experience in managing air freight documents, operations, and customer service.
  • Familiarity with office automation and computer applications.
  • Independent, professional, and active working attitude with good problem-solving skills.
  • Good communication and coordination skills with ability to handle problems.
  • Initiative, strong sense of responsibility, and teamwork spirit.
  • Customer service spirit and ability to handle pressure.

C.H. Robinson is an Equal Opportunity and Affirmative Action Employer.

We celebrate diversity and promote equality among our employees, customers, and communities.

We provide an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

We offer a range of benefits to support your financial, family, and personal goals, including life and medical insurance, paid time off, and more.


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