Strategic Wealth Service Manager

2 weeks ago


Shanghai, Shanghai, China HSBC Full time

Digital Business Services (DBS)

HSBC Digital Business Services (DBS) is a core part of the Group, providing vital operational and technical support to our global businesses and helping to improve customer service and efficiency. We combine global expertise and technology to stay competitive.

Key Responsibilities

  • Monitor daily operations of HBCN's Wealth products, such as QDII, UT, regulatory reporting, etc., and handle exceptional cases by communicating with various parties.
  • Ensure smooth and efficient daily operations and deliver high standards of service to all customer groups.
  • Develop a knowledgeable, experienced, and efficient staff force under their supervision.
  • Provide reporting data to internal correspondent parties on time, ensuring it meets PBOC/CBRC/SAFE and internal reporting requirements.

Requirements

  • Banking operation knowledge of Wealth products, remittance, and customer accounts, as well as PC knowledge.
  • Good command of oral and written English, communication skills, and problem-solving skills.
  • Expertise in China SAFE rules and regulations.
  • 5-7 years of working experience.


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