Senior Wealth and Personal Banking Operations Manager Shanghai China

4 weeks ago


Shanghai, Shanghai, China HSBC Full time
Company Overview

HSBC is a global banking and financial services organization with a long history of serving customers in Asia, Europe, and North America. Our business combines Retail Banking and Wealth Management, as well as Global Private Banking, to become one of the world's largest global wealth managers.

Job Description

We are seeking an experienced professional to join our team as a Senior Wealth and Personal Banking Operations Manager in Shanghai, China. This role will involve providing strategic leadership and operational management for our wealth and personal banking operations in China.

Key Responsibilities
  • Proactively act as focal point between CCR/CDT OPS and frontline to ensure smooth communication and interaction.
  • Act as gatekeeper in HML documentation quality control, contributing to improved customer experience.
  • Support manager in HML business monitoring, HML team management, and end-to-end process monitoring.
Requirements
  • At least 1 year's experience in credit-related functions.
  • Result-driven, self-motivated, and able to work under pressure.
  • Excellent interpersonal and communication skills.
  • Good spoken and written English.

In this role, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. You will be responsible for ensuring that our wealth and personal banking operations in China run smoothly and efficiently, meeting the needs of our customers.



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