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Global Expense Management Coordinator

2 months ago

Shanghai, Shanghai, China Koch Global Services Full time

Job Summary

We are seeking a highly skilled Travel & Expense Analyst to join our team at Koch Global Services. As a key member of our operations team, you will be responsible for providing exceptional support to our corporate card users and travelers.

Key Responsibilities

  • Assist corporate card users and travelers with travel and expense inquiries, including card applications, configuration support, declines, charges, and delinquency process.
  • Provide support for expense tool, reporting requests, and general travel questions requiring assistance from our travel agency.
  • Closely collaborate with our Travel and Expense team in the United States, Singapore, and India to ensure seamless support.

Requirements

  • Excellent communication skills and a proactive approach to anticipating customers' needs.
  • General financial/business analysis experience, including data gathering, business drivers, and intermediate Excel skills.
  • General understanding of accounting and business needs.
  • 2-4 years of experience in corporate travel and expense, customer service, and process efficiencies.
  • Experience with expense tracking tools, such as Concur or similar applications.
  • Proven process stabilization and improvement experience, as well as people management skills.
  • Client and stakeholder management, with a focus on compliance, company policies, and business controls.
  • Proven skills in managing remote transitions and exposure to reporting, reconciliations, and analytics.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.