Service Engineer

3 days ago


Shanghai, Shanghai, China ZEISS Group Full time
Job Summary

We are seeking a highly skilled Service Engineer to join our team at ZEISS Group. As a Service Engineer, you will be responsible for providing exceptional after-sales service support to our customers on-site, ensuring the smooth installation, repair, and maintenance of our products.

Key Responsibilities
  • Provide high-quality after-sales service to satisfy customers
  • Handle technical inquiries and provide instruments installation, de-installation, maintenance, troubleshooting, and repair
  • Provide effective communication to customers and visiting VIP customers
  • Handle service quotations, service contracts, and collect service AR
Requirements
  • Diploma in science and engineering
  • Relevant working experience in development, technology, production, or service of medical instrument field
  • 4 years of experience in engineering
  • 2 years of experience in a related field is preferred
Preferred Skills
  • Logical thinking
  • Good customer sense
  • Excellent communication skills
  • English language skills: Proficient in writing and reading, CET-4
  • Fluent in Chinese
  • Use of computer software and data processing applications relevant to technical techniques
About ZEISS Group

ZEISS Group is a leading technology company that provides innovative solutions for various industries. We are committed to delivering exceptional products and services to our customers.


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