Service Engineer
3 days ago
We are seeking a highly skilled Service Engineer to join our team at ZEISS Group. As a Service Engineer, you will be responsible for providing exceptional after-sales service support to our customers on-site, ensuring the smooth installation, repair, and maintenance of our products.
Key Responsibilities- Provide high-quality after-sales service to satisfy customers
- Handle technical inquiries and provide instruments installation, de-installation, maintenance, troubleshooting, and repair
- Provide effective communication to customers and visiting VIP customers
- Handle service quotations, service contracts, and collect service AR
- Diploma in science and engineering
- Relevant working experience in development, technology, production, or service of medical instrument field
- 4 years of experience in engineering
- 2 years of experience in a related field is preferred
- Logical thinking
- Good customer sense
- Excellent communication skills
- English language skills: Proficient in writing and reading, CET-4
- Fluent in Chinese
- Use of computer software and data processing applications relevant to technical techniques
ZEISS Group is a leading technology company that provides innovative solutions for various industries. We are committed to delivering exceptional products and services to our customers.
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