Assistant Manager

1 month ago


Hangzhou, Zhejiang, China Hyatt Corporation Full time

Job Summary

The Assistant Manager - Housekeeping is responsible for assisting in the development and maintenance of a detailed Departmental Operations Manual that reflects policies and procedures, work processes, and standards of performance within the Division. This role ensures annual review to accurately reflect any changes.

Key Responsibilities

  • Assist in preparing the annual Rooms Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of associates.
  • Work closely with the Housekeeping Manager to prepare and regularly update the Housekeeping Departmental Budget, ensuring targets are met and costs are effectively controlled.
  • Constantly monitor and ensure the proper handling and control of lost and found items.
  • Ensure proper work assignments to the contract cleaners of windows, public, and back-of-house areas.
  • Ensure proper work of the service contractors of pest control and plant rental, supervise the service quality, efficiency, and professionalism.
  • Ensure after-sales service execute by cleaning equipment supplier periodically according to contract indicates, ensure the equipment have proper maintenance.

About Hyatt Corporation

Hyatt Corporation is a leading hospitality company that operates a portfolio of brands, including Park Hyatt, Hyatt Regency, and more. We are committed to delivering exceptional guest experiences and providing opportunities for our associates to grow and develop their careers.


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