Reservations Coordinator
2 weeks ago
Position Summary
The Reservations Coordinator is responsible for processing all reservation requests, changes, and cancellations received through various channels. This role involves identifying guest needs, determining suitable room types, and verifying availability. The Coordinator must explain hotel policies, including guarantees, special rates, and cancellation procedures, to callers. They will also accommodate and document special requests, answer questions about hotel facilities and services, and input data into the reservation system. Additionally, the Coordinator will indicate special room types by inputting the correct code and rate into the system and follow proper escalation procedures when addressing guest concerns.
This role requires following all company policies and procedures, maintaining confidentiality, protecting company assets, and ensuring the privacy and security of guests and coworkers. The Reservations Coordinator will welcome and acknowledge all guests according to company standards, anticipate and address service needs, and assist individuals with disabilities. They will also develop and maintain positive working relationships with others, support the team to reach common goals, and comply with quality assurance expectations.
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Reservation Coordinator
5 days ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled Reservation Coordinator to join our team at Marriott International.About the JobThe Reservation Coordinator will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. They will identify guest reservation needs and determine appropriate room types,...
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Reservations Coordinator
2 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled Reservations Coordinator to join our team at Marriott International. In this role, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key Responsibilities:Identify guest reservation needs and determine appropriate room typeVerify availability of room...
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Reservations Coordinator
3 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Reservations Coordinator to join our team at Marriott International. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Key ResponsibilitiesProcess reservation requests, changes, and...
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Reservation Coordinator
4 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Reservation Coordinator to join our team at Marriott International. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesProcess reservation requests, changes, and...
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Yantai, Shandong, China Marriott International Full timeJob Summary The Reservation Coordinator is responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail. This includes identifying guest reservation needs, determining the appropriate room type, verifying availability, and explaining guarantee and cancellation policies. Main Responsibilities Process...
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Reservations Coordinator
7 days ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled Reservations Coordinator to join our team at Marriott International. As a key member of our hotel services department, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.Main Responsibilities:Identify guest reservation needs and determine appropriate...
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Guest Services Coordinator
4 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a skilled Guest Services Coordinator to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences by responding to their requests and needs in a timely and professional manner.Key ResponsibilitiesRespond to guest requests for special...
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Front Desk Supervisor
2 weeks ago
Yantai, Shandong, China Marriott International Full timeJob Summary: We are seeking a highly skilled and organized Front Desk Supervisor to join our team at Marriott International.Key Responsibilities:Assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related issues.Process all guest check-ins by confirming reservations, assigning room, and issuing and...
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Front Desk Supervisor Manager
2 weeks ago
Yantai, Shandong, China Marriott International Full timeJob Summary:As a Front Desk Supervisor, you will be responsible for leading the front desk team to provide exceptional customer service and ensure a smooth check-in and check-out process for our guests. You will be the first point of contact for our guests and will be responsible for resolving any issues that may arise during their stay.Key...
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Front Desk Supervisor
4 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...
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Front Desk Manager
1 week ago
Yantai, Shandong, China Marriott International Full timeJob Summary:The Front Desk Supervisor is responsible for ensuring exceptional guest service and satisfaction while efficiently managing the front desk operations. This role requires a strong understanding of hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Assist staff in...
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Front Desk Associate
1 week ago
Yantai, Shandong, China Marriott International Full timePOSITION SUMMARY As a key member of our front desk team, you will assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related issues. Your responsibilities will include processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. You will also process...
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Front Desk Supervisor
3 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring seamless guest check-ins, resolving issues, and providing exceptional customer service.Key ResponsibilitiesAssist staff with expediting problem payments and...
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Front Desk Lead
3 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Marriott International. In this role, you will be responsible for providing exceptional customer service and ensuring a smooth check-in process for our guests. You will be the first point of contact for guests and will be responsible for resolving any issues that may arise...
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Hotel Front Desk Manager Assistant
5 days ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking an experienced and skilled Hotel Front Desk Manager Assistant to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in experience.Key Responsibilities:Assist staff with expediting problem payments and follow up...
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Front Desk Supervisor
3 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryAs a Front Desk Supervisor at Marriott International, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Your key responsibilities will include:Key Responsibilities:Assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related...
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Front Desk Supervisor Team Lead
6 days ago
Yantai, Shandong, China Marriott International Full timeJob Summary:We are seeking an experienced Front Desk Supervisor to join our team at Marriott International.Key Responsibilities:Assist staff with resolving payment issues and expedite problem paymentsFollow up with guests regarding satisfaction with guest-related issuesProcess all guest check-ins, including confirming reservations, assigning rooms, and...
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Front Desk Operations Manager
2 days ago
Yantai, Shandong, China Marriott International Full timeJob SummaryThis role involves providing exceptional front desk services, ensuring seamless guest experiences, and maintaining efficient operations.Key Responsibilities include:Assist staff in resolving payment issues and follow up with guests on satisfaction surveys.Process guest check-ins, confirm reservations, assign rooms, and issue room keys.Manage...
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Front Desk Operations Manager
7 days ago
Yantai, Shandong, China Marriott International Full timeJob SummaryThe Front Desk Operations Manager is a critical role at Marriott International, responsible for ensuring seamless guest experiences and efficient operations. As a key member of the front desk team, this individual will be tasked with expediting problem payments, resolving guest issues, and processing all payment types.Key ResponsibilitiesAssist...
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Front Desk Receptionist
3 weeks ago
Yantai, Shandong, China Marriott International Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at Marriott International. As a Front Desk Receptionist, you will be responsible for providing exceptional guest service, processing guest check-ins and check-outs, and handling all aspects of front desk operations.Key ResponsibilitiesProcess guest check-ins and...