Mandarin English Interpreter
1 month ago
We are seeking a highly skilled Mandarin English Interpreter to join our team at Future Group Translation and Localization Services. As a key member of our team, you will play a vital role in facilitating communication between non-English and English speakers during calls.
Responsibilities- Provide accurate and complete interpretation of messages, adhering to the Interpreter's code of conduct.
- Take notes during calls and maintain a high level of customer service.
- Be aware of industry-specific vocabulary, particularly in the healthcare and medical fields.
- Render all messages accurately and completely, without adding, omitting, or substituting.
- Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
- Participate in internal professional training and be eager to obtain new professional certifications.
- Communicate and report to your team leader.
- Comply with dress code requirements for video remote interpreting.
- Fluent in source language (English) and Native in target language "Cantonese/Mandarin".
- 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory.
- Good knowledge of medical terminology is a plus, but not mandatory.
- Awareness in legal terminology is a plus.
- International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
- High school diploma in your native language.
- High emotional intelligence and tolerance to different cultures.
- High level of communication, listening, note-taking, and memory retention skills.
- Dedicated high-speed, private, and secured internet connection.
- Minimum download speed 10 Mbps (megabits per second)
- Minimum upload speed 3 Mbps (megabits per second)
- Wired Internet, Ethernet Port (Wi-Fi is not allowed)
- Minimum Windows 10 operating system
- Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
- 8 GB RAM memory minimum
- Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
- External monitors and connectors (if applicable).
- Computers must operate in "High Performance" mode, not "balanced" or "power saver".
- Power adapter plugged in and not operating on battery.
- USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.
- Fully remote position with a clear schedule.
- Full-time position (business and weekend hours).
- Immediate availability to start working after onboarding.
- Internal Certified training.
- Monthly fee payments.
- Contract type of employment.
Founded in 1994, Future Group has grown into one of the world's most trusted translation and localization expert houses across the globe.
We have successfully established a global reputation for meeting our clients' requirements in the most beneficial and cost-effective way.
With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market.
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