Technical Service Professional
7 days ago
Job Summary
:We are seeking a skilled Technical Service Representative to join our team at Huntsman Polyurethanes division.
This role will provide technical support for our rigids business, including Panel, Pipe composite, and other applications.
Location: Shanghai, China
Key Responsibilities:
- Collaborate with sales to promote customer solutions
- Evaluate new raw materials for potential use in our products
- Develop PU coating systems for insulation
- Identify opportunities for growth with guidance from responsible sales
- Maintain compliance with HPU policies and local EHS regulations
- Optimize innovation portfolios for Rigids
- Understand customer activities and needs
- Develop products according to marketing requirements
- Provide technical support and training to key customers and distributors
- Introduce products to new customers
- Ensure customer understanding of HPU product portfolio
- Conduct trials and pilot production for customers
- Offer technical solutions and develop products according to customer needs
- Communicate with customers to identify trials and gather feedback
- Resolve customer complaints through troubleshooting and collaboration with sales, R&D, customer service, and QA teams
Requirements:
Education:
Bachelor's degree in Polymer Science or related field
Experience:
At least 1-2 years of polymer-related technical experience, preferably in PU Coating
Skills:
Proficiency in MS Office functionalities
Training:
Updated knowledge of PU Rigids technology, process, and product development skills, customer service skills, and problem-solving skills
Compensation:
The estimated annual salary for this position is approximately $80,000 - $110,000, depending on qualifications and experience.
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