Technical Service Professional

7 days ago


Shanghai, Shanghai, China Huntsman Full time

Job Summary

:

We are seeking a skilled Technical Service Representative to join our team at Huntsman Polyurethanes division.

This role will provide technical support for our rigids business, including Panel, Pipe composite, and other applications.

Location: Shanghai, China

Key Responsibilities:

  • Collaborate with sales to promote customer solutions
  • Evaluate new raw materials for potential use in our products
  • Develop PU coating systems for insulation
  • Identify opportunities for growth with guidance from responsible sales
  • Maintain compliance with HPU policies and local EHS regulations
  • Optimize innovation portfolios for Rigids
  • Understand customer activities and needs
  • Develop products according to marketing requirements
  • Provide technical support and training to key customers and distributors
  • Introduce products to new customers
  • Ensure customer understanding of HPU product portfolio
  • Conduct trials and pilot production for customers
  • Offer technical solutions and develop products according to customer needs
  • Communicate with customers to identify trials and gather feedback
  • Resolve customer complaints through troubleshooting and collaboration with sales, R&D, customer service, and QA teams

Requirements:

Education:

Bachelor's degree in Polymer Science or related field

Experience:

At least 1-2 years of polymer-related technical experience, preferably in PU Coating

Skills:

Proficiency in MS Office functionalities

Training:

Updated knowledge of PU Rigids technology, process, and product development skills, customer service skills, and problem-solving skills

Compensation:

The estimated annual salary for this position is approximately $80,000 - $110,000, depending on qualifications and experience.



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