AWS Technical Solutions Expert

2 weeks ago


Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time

• As a Technical Account Manager at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch), you will be responsible for fostering the innovative and transformative endeavors of our customers across various industries and technologies.

• Your primary role will be to serve as the primary technical advisor and voice of the customer for organizations ranging from start-ups to Fortune 500 enterprises.

• As a strategic expert, you will offer guidance on the entire journey of AWS services and the customer's architecture, addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges.

• You will work closely with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible and have access to all key customer resolution tools across all service groups.

• With 5+ years of experience in design/implementation/operations/consulting with distributed applications, you will be able to effectively communicate with technical and non-technical stakeholders, including senior management.

• We are open to hiring candidates to work out of our Shanghai branch, who are proficient in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers.



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