Sales Operations Manager

1 week ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time
About the Role

We are seeking a highly skilled Sales Operations Manager to join our team at Amazon (Shanghai) International Trading Company Limited. As a key member of our sales operations team, you will be responsible for leading a team of business operation specialists and driving sales growth through process improvement and innovation.

Key Responsibilities
  • Lead a team of business operation specialists to drive sales growth and process improvement
  • Develop and implement sales processes, procedures, and policies to support business objectives
  • Collaborate with internal sales teams to identify opportunities for improvement and develop initiatives to boost seller success
  • Analyze data to derive insights and inform business decisions
  • Present findings and recommendations to senior leadership
Requirements
  • 7+ years of experience in sales operations or a related field
  • Bachelor's degree or equivalent
  • Experience defining, refining, and implementing sales processes, procedures, and policies
  • Outstanding verbal and written communication and collaboration skills in Chinese and English
  • Ability to think strategically and creatively while executing methodically
  • Demonstrated track record of working in a cross-functional and international environment
Preferred Qualifications
  • Experience using Salesforce or other CRM tools
  • Experience presenting to senior leadership
  • Experience with SQL


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