Customer Service Liaison

5 days ago


Shanghai, Shanghai, China Mondelēz International Full time
Job Summary

We are seeking a highly skilled Customer Service Liaison to join our team at Mondelēz International. As a key member of our administration support team, you will play a vital role in providing exceptional customer service and administrative support.

About This Role

This is an exciting opportunity for an organized and detail-oriented individual to work in a fast-paced environment, supporting the smooth operation of our business. You will be responsible for handling a wide range of tasks, including answering calls and emails, managing budgets, ordering supplies, and performing other administrative duties as needed.

Responsibilities
  • Provide administrative support to ensure the efficient operation of our business.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Manage budgets, expenses, and purchasing processes to optimize financial performance.
  • Order supplies, maintain inventory, and perform other administrative tasks as required.
  • Assist with reports, data entry, and system maintenance to ensure accurate records and efficient operations.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Proven experience in administration, customer service, or a related field.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Ability to work effectively in a team environment and adapt to changing priorities.
Benefits

Mondelēz International offers a competitive salary package, including a base salary of $45,000 - $60,000 per year, depending on location and experience. Additionally, you will receive comprehensive benefits, including health insurance, retirement plan, and paid time off.



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