Current jobs related to Service Delivery Manager - Ningbo, Zhejiang - Shangri-La

  • Service Delivery Manager

    2 weeks ago

    Ningbo, Zhejiang, China Shangri-La Full time

    We are seeking a highly skilled and experienced professional to join our team as a Service Manager at Shangri-La.The ideal candidate will have a proven track record of delivering exceptional service in a luxury restaurant or international chain hotel environment.Strong organizational skills and ability to multitaskMinimum 3 years of experience in a similar...

  • Service Delivery Lead

    4 weeks ago

    Ningbo, Zhejiang, China Shangri-La Full time

    Key Responsibilities:Oversee the smooth operation of food and beverage services.Lead a team of professionals to deliver exceptional customer experiences.Ensure comprehensive knowledge of food and beverage operations.Maintain a friendly, helpful, and trustworthy leadership style.Requirements:5 years of experience in a luxury restaurant or international chain...

  • Senior Luxury Service Director

    3 days ago

    Ningbo, Zhejiang, China Shangri-La Full time

    At Shangri-La, we are committed to delivering exceptional experiences to our discerning guests. We are currently seeking a highly skilled and experienced Senior Luxury Service Director to lead our team and drive excellence in service delivery.

  • Lobby Bar Captain

    3 weeks ago

    Ningbo, Zhejiang, China Marriott International Full time

    Job Summary:As a Lobby Bar Captain at Marriott International, you will be responsible for ensuring staff is working together as a cohesive unit to provide exceptional customer service and meet the needs of our guests. This includes completing opening and closing duties, maintaining a clean and organized work environment, and monitoring dining areas for...

  • Customer Service Solutions Manager

    3 weeks ago

    Ningbo, Zhejiang, China DSV Full time

    Job Overview:The Customer Service Solutions Manager will be responsible for supporting the sales department in achieving their annual budget targets. This role involves smooth communication with client representatives from various regions to ensure customer satisfaction.Key Responsibilities:Develop Standard Operating Procedures (SOP) regarding order flow and...

  • Customer Service Solutions Manager

    4 weeks ago

    Ningbo, Zhejiang, China DSV Full time

    Job Summary:We are seeking a highly skilled Customer Service Solutions Manager to join our team at DSV. The successful candidate will be responsible for supporting sales departments to achieve annual department budgets, ensuring customer satisfaction, and developing SOPs regarding order flow and documentation.Key Responsibilities:Support sales departments to...

  • Service Manager

    3 weeks ago

    Ningbo, Zhejiang, China Shangri-La Full time

    We are seeking a highly skilled Service Manager to join our team at Shangri-La. Key responsibilities include:Utilizing excellent organizational skills to maintain a high level of service quality.Providing leadership and guidance in a fast-paced international hotel environment.Building strong relationships with colleagues and guests through effective...

  • Field Service Technician

    3 days ago

    Ningbo, Zhejiang, China Carrier Full time

    Job Description:We are seeking a Field Service Technician to join our team in Ningbo. This is a unique opportunity to work on-site maintenance and troubleshooting in the region.About the Role:This is an exciting opportunity for a skilled technician to contribute to our growing operations in China. You will be responsible for providing top-notch maintenance...

  • Senior Customer Service Manager, Logistics Solutions Expert

    3 days ago

    Ningbo, Zhejiang, China DSV Full time

    Job OverviewAs a Senior Customer Service Manager at DSV, you will play a critical role in driving sales department success and ensuring customer satisfaction. With your expertise in logistics solutions, you will be responsible for developing and implementing SOPs based on Ningbo EPZ regulations and client requirements.About the RoleKey responsibilities...

  • Service Leader

    3 weeks ago

    Ningbo, Zhejiang, China Shangri-La Full time

    Key Responsibilities:Drive business growth through effective team management and strategic planning.Oversee food and beverage operations to ensure excellence in quality and service.Requirements:5+ years of experience in luxury restaurants or international chain hotels.Excellent organizational skills and ability to lead a team.Comprehensive knowledge of food...

  • Customer Service Representative

    1 month ago

    Ningbo, Zhejiang, China Mapletree Full time

    Customer Service Excellence at MapletreeThis role is part of our team to enhance shoppers' experiences through good customer service at our properties.Key Responsibilities:Provide exceptional mall concierge services to our customers.Attend to shoppers' queries and resolve issues promptly.Assist customers in loyalty programs and mall redemption...

  • Luxury Guest Experience Manager

    2 days ago

    Ningbo, Zhejiang, China Hyatt Corporation Full time

    Job Summary">This is an exciting opportunity to join the Hyatt Corporation as a Luxury Guest Experience Manager. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring that all Concierge employees meet the highest standards of customer satisfaction.About the RoleEnsure that all Concierge employees deliver...

  • Airport Services Specialist

    3 weeks ago

    Ningbo, Zhejiang, China AirAsia Full time

    Key Responsibilities:As an Airport Services Specialist at AirAsia, you will be responsible for ensuring all ground handling activities strictly comply with our Standard Operating Procedures (SOP) and meet the requirements. This includes supervising and performing passenger movement processes, such as pre-check-in, check-in, baggage reconciliation, departure...

  • Procurement Specialist

    2 weeks ago

    Ningbo, Zhejiang, China INEOS Styrolution Full time

    About the Role:As a key member of our procurement team, you will be responsible for ensuring the timely delivery of materials and services to meet the production needs of our sites in China, including Foshan PS, Ningbo PS, Shanghai office, and Guangzhou office.Responsibilities:• Renegotiate and manage utilities contracts to ensure timely renewal.•...

  • Front Office Operations Manager

    3 days ago

    Ningbo, Zhejiang, China Hyatt Corporation Full time

    About the Opportunity We are seeking a talented and experienced Front Office Operations Manager to join our team at Alila Wuzhen in Jiaxing, China. This is an exciting opportunity for a dynamic individual to take on a key leadership role in our Front Desk operations and contribute to the success of our hotel. Key Responsibilities: Assist with the efficient...

  • Project Coordinator

    3 weeks ago

    Ningbo, Zhejiang, China TÜV Rheinland Full time

    Job Summary:The Project Coordinator will be responsible for handling customer enquiries, creating test plans, and managing projects to ensure timely completion and high quality results.Key Responsibilities:Handling customer enquiries and responding to quotes in a timely and professional manner.Creating and managing test plans to ensure that all projects are...

  • Project Manager

    1 month ago

    Ningbo, Zhejiang, China PIA Automation Holding GmbH Full time

    Project Manager - ChinaPIA Automation offers a dynamic and challenging work environment for experienced project managers. We are seeking a highly skilled and motivated individual to lead our projects in China.Key Responsibilities:Develop and implement project plans, ensuring timely and within-budget delivery.Lead cross-functional teams to achieve project...

  • Concierge Manager

    4 weeks ago

    Ningbo, Zhejiang, China Hyatt Corporation Full time

    Job SummaryThe Concierge Manager is responsible for ensuring that all Concierge employees deliver exceptional guest service at all times. This includes providing excellent service to internal customers, staying up-to-date on current promotions and policies, and handling guest and internal customer complaints and inquiries in a courteous and efficient...

  • Sales Engineer

    3 weeks ago

    Ningbo, Zhejiang, China Atlas Copco Full time

    The JobWe are looking for a Sales Engineer in Ningbo to implement divisional market strategy. Your responsibilities will include compressor equipment sales, achieving sales targets, approaching new customers and distributors, and organizing technical training.Key ResponsibilitiesBe responsible for compressor equipment sales and achieve sales target in the...

  • Dining Room Server

    4 weeks ago

    Ningbo, Zhejiang, China Marriott International Full time

    Job SummaryWe are seeking a skilled Dining Room Server to join our team at Marriott International. As a Dining Room Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesTake food and beverage orders from guests and serve them in a timely and efficient...

Service Delivery Manager

2 months ago

Ningbo, Zhejiang, China Shangri-La Full time

We are seeking a highly skilled and experienced professional

to join our team at Shangri-La as a Service Manager.

Key Responsibilities:

  • Develop and implement effective organizational systems to ensure seamless service delivery.
  • Lead a team of professionals in a luxury restaurant or international chain hotel environment.
  • Build strong relationships with guests and colleagues through excellent communication and interpersonal skills.
  • Stay up-to-date with the latest market trends and industry updates to drive business growth.
  • Exhibit leadership qualities, being a friendly, helpful, and trustworthy leader who inspires confidence in others.

Requirements:

  • Minimum 3 years of experience in a similar role.
  • Excellent organizational and time management skills.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a world-renowned hospitality brand.