Assistant, Claims Support Specialist

3 weeks ago


Guangzhou, Guangdong, China AIA Full time

About AIA

AIA is committed to creating a healthier, more sustainable future for everyone.

About the Role

Assistant, Claims Support

Job Summary

We are seeking a highly motivated and detail-oriented Assistant, Claims Support to join our team. The successful candidate will be responsible for managing claims data, conducting pre-audit reviews, and ensuring accurate and timely claims processing.

Key Responsibilities

  1. Manage claims data according to established rules, conduct pre-audit reviews, and ensure accurate and timely claims processing.
  2. Collaborate with the Operations Team and Claims Processing Team to enhance supplier training, communication, and data control, ensuring timely and accurate claims data entry and transmission.
  3. Work in rotation with claims processing suppliers and teams to complete initial reviews and audits, ensuring timely and accurate claims processing.
  4. Conduct regular quality checks and business analysis, preparing reports and participating in daily coaching and training to improve team skills and knowledge.

Requirements

  1. Bachelor's degree or above, with experience in insurance operations preferred.
  2. Highly responsible, detail-oriented, and efficient, with a preference for stable work environments.
  3. Excellent interpersonal and teamwork skills.
  4. High sense of responsibility, good learning and adaptability skills, and ability to handle pressure.


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