Customer Service Engineer
1 week ago
Barco is a global leader in visualization solutions, and we're looking for a skilled Customer Service Engineer to join our team in Italy. As a key member of our support team, you'll be responsible for providing technical assistance to our Corporate and Control Room customers in Italy and abroad.
Key Responsibilities:
- Provide remote and on-site technical support to our customers.
- Install, repair, and troubleshoot Barco hardware and software.
- Assist with sales demos to promote our solutions.
- Give product training to partners and end-users.
- Execute proactive analysis visits, report, and provide suggestions.
- Collect insights and feedback on our products from customers and partners.
- Document actions and solutions in a timely fashion.
- Follow training to update your technical, commercial, and soft skills.
- Build relationships with customers and detect service sales opportunities.
Requirements:
- Bachelor's degree in IT Engineering or equivalent experience.
- Good knowledge of hardware, software, and networking technologies.
- Fluent communication skills in Italian and English.
- Excellent communication skills, both verbally and in writing.
- Service- and client-oriented.
- Experience with Barco's products and Salesforce is a plus.
- Available for frequent traveling at least 50% of the time.
What We Offer:
- A competitive salary package.
- A company car.
- The opportunity to work for an international market leader where innovation matters.
- A variety of in-house trainings at our Barco University.
-
Customer Service Engineer
4 weeks ago
Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring the operational quality of our system...
-
Customer Service Engineer
2 weeks ago
Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. The successful candidate will be responsible for providing exceptional customer service and technical support for our complex capital equipment.Key Responsibilities1. Provide...
-
Customer Service Engineer
2 weeks ago
Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. The successful candidate will be responsible for providing exceptional customer service and support for our complex capital equipment at customer sites.Key Responsibilities1....
-
Customer Service Specialist
1 day ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeService Delivery CoordinatorWe are seeking a Service Delivery Coordinator to join our team at Thermo Fisher Scientific. As a Service Delivery Coordinator, you will be responsible for coordinating the delivery of service to customers, ensuring that service requests are fulfilled in a timely and efficient manner.Key Responsibilities:Coordinate service requests...
-
Customer Service Officer
1 month ago
Shanghai, Shanghai, China Envalior Full timeAbout EnvaliorEnvalior is a leading global engineering materials company, established in 2023 with a combined heritage of over 100 years. We bring together two highly complementary established players in DSM Engineering Materials and LANXESS High Performance Materials.Job SummaryWe are seeking a highly skilled Customer Service Officer to join our SCM team in...
-
Customer Service Director
3 weeks ago
Shanghai, Shanghai, China Orange Business Services Full timeAbout the RoleKey ResponsibilitiesResolve customer issues related to IoT services, ensuring prompt resolution and recommending improvements to enhance customer experience.Design solutions and communicate how technical solutions support business goals, both short-term and long-term.Develop repeatable methodologies for troubleshooting and triage procedures to...
-
Customer Service Specialist II
2 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist II to join our team at Thermo Fisher Scientific. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesIssue quotations for...
-
Customer Service Specialist II
4 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist II to join our team at Thermo Fisher Scientific. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesIssue quotations for billable service based on online technical fault diagnosis and follow up until the customer...
-
Customer Service Director
4 weeks ago
Shanghai, Shanghai, China Orange Business Services Full timeAbout the RoleKey ResponsibilitiesResolve customer issues related to IoT services, ensuring prompt resolution and recommending improvements to enhance customer experience.Design solutions and communicate how technical solutions support business goals, both short-term and long-term.Develop repeatable methodologies for troubleshooting and triage procedures to...
-
Customer Service Engineer
2 weeks ago
Shanghai, Shanghai, China Nilfisk Group Full timeEquipment Management:Inspect and repair equipment upon arrival and departure, ensuring optimal performance.Collaborate with sales teams to demonstrate products in various scenarios, showcasing features and benefits.Workshop:Timely repair and maintenance of internal and external customer equipment, ensuring prompt delivery.After-Sales Services:Provide product...
-
Customer Service Officer
2 weeks ago
Shanghai, Shanghai, China Envalior Full timeJob DescriptionEnvalior is a leading global engineering materials company that offers innovative solutions to today's world. We are seeking a highly skilled Customer Service Officer to join our SCM team in Shanghai, China.The successful candidate will be responsible for managing the customer service group to ensure timely, accurate, and efficient customer...
-
Customer Service Representative
1 month ago
Shanghai, Shanghai, China Corning Full timeJob DescriptionCorning is seeking a highly skilled professional to join our team as a Customer Service Representative. This role requires a strong understanding of the order-to-cash process and the ability to effectively communicate with customers and internal stakeholders.Key ResponsibilitiesDesign and execute the order-to-cash process to ensure timely and...
-
Customer Service Representative
2 weeks ago
Shanghai, Shanghai, China Corning Full timeJob Title: Customer Service RepresentativeCorning is a leading innovator in materials science, and we're seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Design and execute the "order-to-cash" process with precision and creativity.Develop deep customer relationships and earn trust through effective communication and...
-
Customer Service Representative
2 months ago
Shanghai, Shanghai, China Corning Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative at Corning. As a key member of our global sales team, you will be responsible for providing exceptional customer service and support to our clients in the electronics and semiconductor industries.Key ResponsibilitiesOrder-to-Cash...
-
Customer Service Representative
2 weeks ago
Shanghai, Shanghai, China Corning Full timeJob SummaryCorning is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in international trade and sales, with a focus on the electronics and semiconductor industries.Key ResponsibilitiesDesign and execute the order-to-cash process to ensure timely and accurate delivery of products to...
-
Service Engineer
4 weeks ago
Shanghai, Shanghai, China Wärtsilä Full timeJob Title: Service EngineerWärtsilä is a leading technology company that enables sustainable societies through innovation in technology and services. We are seeking a skilled Service Engineer to join our team.Job Summary:The Service Engineer will be responsible for providing commissioning, field services, and customer support for a range of Wärtsilä...
-
Service Engineer
1 month ago
Shanghai, Shanghai, China Wärtsilä Full timeJob Title: Service EngineerWärtsilä is a leading technology company that enables sustainable societies through innovation in technology and services. We are seeking a highly skilled Service Engineer to join our team.Job Summary:The Service Engineer will be responsible for providing commissioning, field services, and customer support for a range of...
-
Service Engineer
1 month ago
Shanghai, Shanghai, China Bruker Full timeJob Title: Service EngineerJoin Bruker, a leading analytical instrumentation company, as a Service Engineer and play a crucial role in providing technical support to customers and partners.Responsibilities:Provide front-line technical support, including diagnostics, solution plans, training, and customer-facing communication.Act as the primary technical...
-
Customer Service Specialist
2 days ago
Shanghai, Shanghai, China Burberry Limited Full timeJob PurposeAs a key member of the Burberry Limited team, you will be responsible for delivering exceptional customer service to our global clientele. Your passion for the brand and product knowledge will enable you to provide personalized and sensational experiences for our customers.ResponsibilitiesDeliver World Class Luxury Customer Service: As the human...
-
Customer Service Representative
1 day ago
Shanghai, Shanghai, China 3M Full timeJob Summary:The Customer Account Representative will be responsible for handling customer transactions, including inbound calls, order entry, and account servicing. This role requires strong communication skills and the ability to work with various departments and providers to resolve issues and implement service solutions.Key Responsibilities:Manage...