Customer Service Representative

2 months ago


Shanghai, Shanghai, China Corning Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative at Corning. As a key member of our global sales team, you will be responsible for providing exceptional customer service and support to our clients in the electronics and semiconductor industries.

Key Responsibilities

  • Order-to-Cash Process Management: Design and execute efficient order-to-cash processes to ensure timely and accurate delivery of products to our customers.
  • Customer Engagement: Develop and maintain strong relationships with our customers, understanding their needs and preferences to identify new business opportunities.
  • Data Analysis: Analyze sales data and market trends to inform business decisions and drive growth.
  • Account Management: Collaborate with account managers and application engineers to develop and execute sales strategies that meet customer needs.

Requirements

  • Education: Bachelor's degree in international trade, economics, semiconductor, electronics, chemistry, material sciences, or glass science, optics, physics.
  • Experience: 5-8 years of experience in the electronics, semiconductor, or display industry, with a strong background in quantitative analysis, data interpretation, and mechanical or optic experience.
  • Skills: Strong knowledge of LCD/OLED display industry or semiconductor industry, extensive knowledge of international trade and order management, and experience with Asian business culture.

Preferred Skills

  • Communication: Excellent written and verbal communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex data and identify solutions.
  • Teamwork: Ability to work effectively in a team environment, with a strong focus on collaboration and customer satisfaction.

Corning's Commitment to Diversity and Inclusion

Corning is committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



  • Shanghai, Shanghai, China 3M Full time

    Customer Account RepresentativeAt 3M, we're committed to innovation and creativity. As a Customer Account Representative, you'll play a key role in delivering exceptional customer experiences.Key Responsibilities:Manage customer orders from start to finish, ensuring timely and accurate delivery.Serve as the single point of contact for customer inquiries,...


  • Shanghai, Shanghai, China Milliken and Company Full time

    Customer Service RepresentativeMilliken & Company is a global leader in materials science, delivering innovative solutions that enhance people's lives. As a Customer Service Representative, you will play a critical role in providing exceptional customer experiences and supporting the International Sales Team.Key Responsibilities:Manage orders for Chinese and...


  • Shanghai, Shanghai, China 3M Full time

    Job Summary:The Customer Account Representative will be responsible for handling customer transactions, including inbound calls, order entry, and account servicing. This role requires strong communication skills and the ability to work with various departments and providers to resolve issues and implement service solutions.Key Responsibilities:Manage...


  • Shanghai, Shanghai, China 3M Full time

    At 3M, we're committed to innovation and excellence. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:• Manage customer orders from start to finish, ensuring timely and accurate delivery.• Serve as the single point of contact for direct customer inquiries, providing...


  • Shanghai, Shanghai, China Victrex Full time

    Job Title: Customer Service RepresentativeAt Victrex, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our global customers, ensuring their needs are met and exceeded.Key...


  • Shanghai, Shanghai, China Corning Full time

    Job Title: Customer Service RepresentativeCorning is a leading technology company that invents life-changing products using materials science. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Design and execute the "order-to-cash" process to ensure timely and accurate delivery of products to...


  • Shanghai, Shanghai, China Corning Full time

    Job Title: Customer Service RepresentativeCorning is a leading technology company that invents life-changing products using materials science. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Design and execute the "order-to-cash" process to ensure timely and accurate delivery of products to...


  • Shanghai, Shanghai, China Corning Full time

    Job Title: Customer Service RepresentativeCorning is a leading innovator in materials science, and we're seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Design and execute the "order-to-cash" process with precision and creativity.Develop deep customer relationships and earn trust through effective communication and...


  • Shanghai, Shanghai, China Corning Full time

    {"Job Title": "Customer Service Representative", "Job Description": "At Corning, we're shaping the industries we help create and the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world...


  • Shanghai, Shanghai, China Corning Full time

    Job Title: Customer Service RepresentativeCorning is a leading technology company that invents life-changing products using materials science. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Design and execute the "order-to-cash" process to ensure timely and accurate delivery of products to...


  • Shanghai, Shanghai, China Victrex Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Victrex. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our global customers.Key Responsibilities:Provide timely and effective customer service through various communication channels,...


  • Shanghai, Shanghai, China Wyndham Destinations Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our vacation ownership products to clients.Key ResponsibilitiesRespond to customer inquiries and provide...


  • Shanghai, Shanghai, China Corning Full time

    Job SummaryCorning is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in international trade and sales, with a focus on the electronics and semiconductor industries.Key ResponsibilitiesDesign and execute the order-to-cash process to ensure timely and accurate delivery of products to...


  • Shanghai, Shanghai, China Nilfisk Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction with our products and services.Key Responsibilities:Manage demonstration...


  • Shanghai, Shanghai, China Travel + Leisure Co Full time

    We are seeking a dedicated and skilled Customer Service Representative to join our team at Travel + Leisure Co. As a key member of our Vacation Ownership business line, you will play a vital role in delivering exceptional experiences for our members. Your primary responsibility will be to efficiently respond to inbound calls, emails, and WeChat messages,...


  • Shanghai, Shanghai, China Milliken and Company Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Milliken & Company. As a key member of our International Sales Team, you will be responsible for providing exceptional customer service to domestic and international customers.Key Responsibilities:Manage all incoming orders for Chinese and selected international...


  • Shanghai, Shanghai, China iHerb Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at iHerb, you will be the first point of contact for customers regarding product inquiries, order status, and other company-related questions. You will be responsible for providing exceptional customer service, exceeding customer expectations through professional...


  • Shanghai, Shanghai, China Cadence Design Systems, Inc. Full time

    About Cadence Design Systems, Inc.We are a leading technology company that hires and develops leaders and innovators who want to make an impact on the world of technology.Job Overview:As an Order Admin Representative, you will play a critical role in providing exceptional customer service and ensuring seamless order processing.Process orders of all product...


  • Shanghai, Shanghai, China Corning Full time

    Job DescriptionCorning is seeking a highly skilled professional to join our team as a Customer Service Representative. This role requires a strong understanding of the order-to-cash process and the ability to effectively communicate with customers and internal stakeholders.Key ResponsibilitiesDesign and execute the order-to-cash process to ensure timely and...


  • Shanghai, Shanghai, China Allegro MicroSystems Full time

    At Allegro MicroSystems, we're passionate about innovation and customer satisfaction. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Communicate effectively with customers, distributors, and internal stakeholders via phone and email.Manage orders...