Current jobs related to Customer Service Specialist II - Shanghai, Shanghai - Thermo Fisher Scientific
-
Customer Service Specialist II
1 month ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist II to join our team at Thermo Fisher Scientific. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesIssue quotations for...
-
Customer Service Specialist II
4 weeks ago
Shanghai, Shanghai, China iHerb Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist II to join our team at iHerb. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and services.Key ResponsibilitiesCustomer...
-
Customer Service Liaison
3 days ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJob DescriptionWe are seeking a highly skilled Customer Service Specialist II to join our team at Thermo Fisher Scientific. As a key member of our service team, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Issue quotations for billable service based on online technical fault diagnosis and follow up until...
-
Customer Engineer II-DDP-C2
3 weeks ago
Shanghai, Shanghai, China Applied Materials Full timeKey ResponsibilitiesAs a Customer Engineer II-DDP-C2 at Applied Materials, you will be responsible for performing standard service activities, including performing all standard service activities through Tier I unassisted, performing standard Tier II with assistance, performing routine preventative maintenance within established timeframes, and completing...
-
Product Testing Specialist II
3 weeks ago
Shanghai, Shanghai, China Nike Full timeProduct Testing Specialist IINike is seeking a Product Testing Specialist II to join our team in Shanghai. As a key member of our product development team, you will be responsible for ensuring that Nike footwear meets the highest standards of quality and performance.Key Responsibilities:Manage all aspects of the testing process, including planning,...
-
Customer Engineer II-DDP-C2
4 weeks ago
Shanghai, Shanghai, China Applied Materials Full timeJob Summary:We are seeking a highly skilled Customer Engineer II-DDP-C2 to join our team at Applied Materials. As a key member of our service delivery team, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Perform routine preventative maintenance and quality repairs on equipment.Respond to...
-
Site Contract Associate I/II Specialist
2 weeks ago
Shanghai, Shanghai, China Parexel Full timeParexel is seeking a skilled Site Contract Associate I/II to join our team.The Site Contract Associate I/II is responsible for negotiating site contracts, finalizing, and executing all types of site contracts required for site activation. This role also involves negotiation, finalization, and execution of any amendments to the original contracts. The Site...
-
Customer Service Specialist
4 weeks ago
Shanghai, Shanghai, China Lindberg CN Full timeCustomer Service RoleWe are seeking a dedicated Customer Service Specialist to join our dynamic customer service team in Shanghai.As a Customer Service Specialist, you will be part of a team of young, international professionals from many different countries.Our customers are carefully selected opticians in more than 130 countries, and they are at the heart...
-
Customer Engineer II-DDP-C2
4 weeks ago
Shanghai, Shanghai, China Applied Materials Full timeJob Summary:We are seeking a skilled Customer Engineer II-DDP-C2 to join our team at Applied Materials. The successful candidate will be responsible for performing standard service activities, responding to fab issues, and verifying operational quality of system equipment.Key Responsibilities:Perform routine preventative maintenance within established...
-
Customer Engineer II-DDP-C2
4 weeks ago
Shanghai, Shanghai, China Applied Materials Full timeJob Summary:We are seeking a highly skilled Customer Engineer II-DDP-C2 to join our team at Applied Materials. The successful candidate will be responsible for performing standard service activities, including preventative maintenance, quality repairs, and troubleshooting technical issues.Key Responsibilities:Perform routine preventative maintenance within...
-
Customer Service Specialist
3 weeks ago
Shanghai, Shanghai, China Burberry Limited Full timeJob PurposeAs a key member of the Burberry Limited team, you will be responsible for delivering exceptional customer service to our global clientele. Your passion for the brand and product knowledge will enable you to provide personalized and sensational experiences for our customers.ResponsibilitiesDeliver World Class Luxury Customer Service: As the human...
-
Customer Solutions Expert II
1 week ago
Shanghai, Shanghai, China Applied Materials Full timeAbout the Role:We are seeking a highly skilled Customer Engineer II to join our team at Applied Materials. This is a full-time position that will be based in [Location].Job Summary:The successful candidate will be responsible for performing standard service activities, including routine preventative maintenance and quality repairs. They will also be expected...
-
Talent Acquisition Specialist II
4 weeks ago
Shanghai, Shanghai, China TE Connectivity Full timeJob OverviewAt TE Connectivity, we're looking for a talented Talent Acquisition Specialist II to join our team. As a key member of our Talent Acquisition team, you will play a critical role in evaluating our ability to recruit and select the best candidates for our open positions.ResponsibilitiesSource, recruit, screen, interview, and recommend external...
-
Customer Service Specialist
3 weeks ago
Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryAs a Customer Service Specialist - Capital Equipment, you will be responsible for providing top-notch service to customers with highly complex capital equipment. Your excellent communication skills and problem-solving abilities will enable you to troubleshoot and resolve issues efficiently. You will also represent the company to the customer and...
-
Zoom Support Specialist
1 month ago
Shanghai, Shanghai, China CNES Beijing Bokai Technology Co., Ltd. Full timeJob Title: Zoom Support SpecialistAs a key member of our team at CNES Beijing Bokai Technology Co., Ltd., you will be responsible for providing top-notch technical support and customer service to our clients. We are looking for a highly skilled and experienced professional who can effectively troubleshoot and resolve complex technical issues related to video...
-
Customer Support Specialist
3 weeks ago
Shanghai, Shanghai, China Applied Materials Full timeJob SummaryWe are seeking a highly skilled Customer Engineer III to join our team at Applied Materials. As a key member of our iTeam-Etch-C3 team, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities• Proficient in primary toolset and able to acquire additional systems and applications•...
-
Shanghai, Shanghai, China Arrow Electronics Components(Shanghai) Co Ltd Full timeAbout the RoleWe are seeking a Customer Service Specialist to join our team in Shanghai, China.As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, including responding to inquiries, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAct as communication coordinator from...
-
Sales Engineer II
1 month ago
Shanghai, Shanghai, China Donaldson Full timeDrive Business Growth with DonaldsonDonaldson is a leading technology and innovation company committed to solving complex filtration challenges. We're seeking a talented Sales Engineer II to join our team and contribute to our mission.Job Purpose:As a Sales Engineer II, you will be responsible for developing and growing our PF business in the food and...
-
Sales Professional II
3 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJob Summary:We are seeking a skilled Inside Sales Representative II to join our team at Thermo Fisher Scientific. As a key member of our sales team, you will be responsible for establishing and maintaining relationships with customers, understanding their needs, and providing solutions to drive sales growth and customer satisfaction.Key...
-
Customer Service Specialist
3 days ago
Shanghai, Shanghai, China GOAT Group Full timeAbout the Role:As a Customer Service Specialist, you will be responsible for resolving customer support issues with patience and professionalism while adhering to company policies. You will also provide real-time customer support via email through our Zendesk system, showcasing a positive attitude and excellent written communication skills.Key...
Customer Service Specialist II
2 months ago
We are seeking a highly skilled Customer Service Specialist II to join our team at Thermo Fisher Scientific. In this role, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Issue quotations for billable service based on online technical fault diagnosis and follow up until the customer makes a decision.
- Process non-billable service orders and do parts consumption after field service engineers complete service report.
- Confirm billable service information with customers and complete settlement with parts consumption in SAP after the service report is completed.
- Invoice customers and ensure delivery in time.
- Review and track accounts receivable regularly.
- Dispatch service tickets in call center system to Team Leader or FSE engineer basing on division and BU, coordinate the customer service call had been assigned.
- Support the Call Center in coordinating with other functions to meet customer requirements.
- Build connections with field service teams, individuals, and various departments.
- Bachelor's degree or above, preferably in Business Administration, International Trade, or a Mechanical/Industrial background.
- More than 2 years of related working experience with basic SAP knowledge.
- Sales background preferred.
- High responsibility and team spirit, Excellence communication, and coordinating skills.
- Proficient in written and spoken English.
- Basic knowledge of SAP.
- Strong MS Office skills (Excel, PowerPoint, Word).
