Human Capital Management Consultant
1 day ago
We are seeking a highly skilled SuccessFactors Support Consultant to join our fast-growing service delivery team in China (Beijing).
This role involves strong leadership and application consulting delivery with intensive onsite and remote customer engagements. As a SuccessFactors Support Consultant, you will cover a wide range of HR-related topics, from analyzing business requirements to developing functional and technical solutions, project implementation, and continuous maintenance of the HCM suite.
Our ideal candidate will possess strong leadership and application consulting delivery skills, with a solid understanding of SuccessFactors and the ability to work independently and collaboratively with customers and partners. You will be responsible for driving scoping discussions, assessing complexity of implementation, defining effort estimates and timelines, and identifying potential risks and mitigation plans.
Key Responsibilities:
- Application specific solution consulting
- Drive scoping discussion, assess complexity of implementation, define effort estimates and timelines, and call out possible risks and work out mitigation plan
- Lead module design workshops and help customers adopt SuccessFactors industry-specific best practices
- Track SuccessFactors product roadmap, stay updated with the latest product features, and be capable of demoing new features and functionalities to customers
- Configure the product in line with customer requirements, demonstrate iteration configurations to customers, and help customers complete iteration testing and UAT
- Manage project timelines, issues, and risks
- Handle critical customer issues/escalations of different regions, conduct root cause analysis, and provide solutions with high efficiency
Required Qualifications:
- Bachelor's degree in Economics and Management, Psychology, or Human Capital Management relevant discipline. Postgraduate degree preferred.
- 0-3 years of working experience with HCM/SuccessFactors
- SAP SuccessFactors project experience is a plus
- Certification in any SuccessFactors module is a plus
- Sufficient HR domain knowledge of the HCM suite is a plus
- Fundamental understanding of SAP system and architecture is a plus
- Exceptional verbal and written English communication skills
- Ability to travel to customer sites and other business-related travel, up to 50%
Preferred Qualifications:
- Experience of on-premise HCM implementation is preferred
- Knowledge of SAP BTP / Cloud Platform Integration / Process Integration and SuccessFactors-HCM integration is highly preferred
- Formal certification and education qualification in HR domain will be an additional advantage
Location: China (Beijing)
Company: SAP China
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