Service Operations Manager

5 days ago


Shanghai, Shanghai, China Shangri-La Full time

Shangri-La is seeking a highly skilled Service Operations Manager to join our team.

The estimated salary for this position is $120,000 per annum, commensurate with experience and qualifications.

About the Role:

We are looking for someone who:

  • Has extensive knowledge of engineering equipment in a hotel setting.
  • Is passionate about engineering and has relevant experience working with International 5* hotel groups.
  • Excels at taking on new challenges and is a self-starter.
  • Can motivate themselves and others to achieve exceptional results.

Responsibilities:

The successful candidate will be responsible for:

  • Overseeing the daily operations of our hotel's engineering department.
  • Ensuring that all engineering equipment is maintained and functioning properly.
  • Collaborating with other departments to provide excellent guest service.
  • Developing and implementing processes to improve efficiency and reduce costs.

Requirements:

To be considered for this role, you will need:

  • A strong background in engineering, preferably with experience working in a hotel environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of engineering software and systems.

Benefits:

We offer a competitive salary package, including:

  • Base salary: $120,000 per annum.
  • Bonuses and incentives.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including health insurance and retirement plans.


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