Service Operations Manager
5 days ago
Shangri-La is seeking a highly skilled Service Operations Manager to join our team.
The estimated salary for this position is $120,000 per annum, commensurate with experience and qualifications.
About the Role:
We are looking for someone who:
- Has extensive knowledge of engineering equipment in a hotel setting.
- Is passionate about engineering and has relevant experience working with International 5* hotel groups.
- Excels at taking on new challenges and is a self-starter.
- Can motivate themselves and others to achieve exceptional results.
Responsibilities:
The successful candidate will be responsible for:
- Overseeing the daily operations of our hotel's engineering department.
- Ensuring that all engineering equipment is maintained and functioning properly.
- Collaborating with other departments to provide excellent guest service.
- Developing and implementing processes to improve efficiency and reduce costs.
Requirements:
To be considered for this role, you will need:
- A strong background in engineering, preferably with experience working in a hotel environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of engineering software and systems.
Benefits:
We offer a competitive salary package, including:
- Base salary: $120,000 per annum.
- Bonuses and incentives.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including health insurance and retirement plans.
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