Quality Assurance Associate
1 month ago
Job Summary:
The Admin QA Associate will be responsible for the administration and follow-up of various tasks related to the servicing of CRM Merlin Programmer devices, ensuring compliance with Abbott Business Code of conduct, regulatory and Quality policies and procedures.
Key Responsibilities:- Manage the daily administrative work of the CRM Service Center, including follow-up and processing of incoming and outgoing goods.
- Perform stock inventory management, including forecasting, receiving, returning, and performing stock level checks and cycle counts.
- Process ERP SAP transactions and other platform transactions related to devices and spare parts.
- Monitor and update calibration schedules, document and archive service documents, and follow-up on device allocation.
- Manage the creation and follow-up of Purchase Orders for tools, equipment, and spare parts.
- Communicate with the CRM technical team regarding servicing priorities and with external departments regarding servicing aspects and administration.
- Implement procedures regarding local and global SOPs for the CRM service center.
- Assess the quality of repairs based on standard operating procedures and work instructions.
- Perform visual and spot check inspections on service work performed.
- Assist with and prepare for internal and external audits.
- Foster a high quality awareness at the Service Center.
- Update job knowledge by participating in educational opportunities.
- Bachelor's Degree.
- Minimum of 2 years of experience in a similar position.
- Computer and ERP literate (Microsoft Office and SAP).
- Fluent in English.
- Team player, stress resistant, accurate and disciplined, analytical, independent, process driven, quality minded, and good communication and documentation skills.
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