Quality Assurance Associate

1 month ago


Shanghai, Shanghai, China Abbott Full time
Job Title: Admin QA Associate

Job Summary:

The Admin QA Associate will be responsible for the administration and follow-up of various tasks related to the servicing of CRM Merlin Programmer devices, ensuring compliance with Abbott Business Code of conduct, regulatory and Quality policies and procedures.

Key Responsibilities:
  • Manage the daily administrative work of the CRM Service Center, including follow-up and processing of incoming and outgoing goods.
  • Perform stock inventory management, including forecasting, receiving, returning, and performing stock level checks and cycle counts.
  • Process ERP SAP transactions and other platform transactions related to devices and spare parts.
  • Monitor and update calibration schedules, document and archive service documents, and follow-up on device allocation.
  • Manage the creation and follow-up of Purchase Orders for tools, equipment, and spare parts.
  • Communicate with the CRM technical team regarding servicing priorities and with external departments regarding servicing aspects and administration.
  • Implement procedures regarding local and global SOPs for the CRM service center.
Quality System Requirements:
  • Assess the quality of repairs based on standard operating procedures and work instructions.
  • Perform visual and spot check inspections on service work performed.
  • Assist with and prepare for internal and external audits.
  • Foster a high quality awareness at the Service Center.
  • Update job knowledge by participating in educational opportunities.
Education and Competencies:
  • Bachelor's Degree.
  • Minimum of 2 years of experience in a similar position.
  • Computer and ERP literate (Microsoft Office and SAP).
  • Fluent in English.
  • Team player, stress resistant, accurate and disciplined, analytical, independent, process driven, quality minded, and good communication and documentation skills.


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